Dunkin' DonutsReviews of dunkindonuts.com

The Route 22 in Patterson, New York horrible service basically through my coffee and my breakfast at me rush me out of the drive-through also stated that I was short $.40 and it was very rude with it. You need to get rid of these young kids that don’t work they’re disgusting. I am never coming back to this place again.

I went to Dunkin on wheeler rd. first and foremost I ordered a sourdough toast (what is toast? bread browned on both sides? ) not some warmed up bread and when you ask for them to toast it the get an attitude then to find out the person was the manager, I would expect better customer service. And when you ask for the company’s phone number, they tell you they do not know it. It seemed she was more interested in her chit chat with other employees then her manager duties the customer comes second. The service was an absolute tragedy. Rude let put it this way you can dress up the store all you want but when you care more about wait time then customer service it will not be long before people start going to other stores. I would say I am highly dissatisfied.

I tried the new Dunkin' Donuts store located at 25467 Detroit Rd in Westlake Ohio on June 1, 2024. I was taken back by the counter worker, Erica, who was berating a customer for asking a question about his order. The overweight short white lady was shockingly white trash in her conduct.

Second time here. First time I wasn't impressed, the donut had cornflakes on top and they were stale. This time however, the girl took my order wrong, after repeated corrections. Then when serving me my coffee sniveled and wiped her nose on her tshirt which she had clearly been doing all day as there was clear make up marks in that spot. Eeew!

Used to be a big Dunkin fan but the past couple of years not so much. Just got old with their flavors of coffee, plus finding out they have high fructose corn syrup in their flavor syrups ruins it for me. I also am not happy with them when it comes to wanting a refund. I should simply be able to reach out to customer service if I'm not happy with a food or drink item, and they process a refund back to my card no problem but they make it difficult. I reached out, sent them a pic of my receipt, then they had the location I went to reach out to me offering me a different drink. Um, I already said I wanted a REFUND. and why can't dunkins customer service process one? Ive reached back out to the location I went to, as well as Dunkin themselves and have not heard back. If I can't get a refund for a damn drink I wasn't happy with, they will lose my business. Should never have to fight any place for a refund if not happy with a food or drink item.

Ya van varias veces que hago un pedido para retirar y me Dan otras que no pedi,inclusive uno de sus empleados de la tienda 102 8va av en Chelsea me puso Mala Cara porque le dije que eso no era lo que pedi.muy Caro y mal servicio

Bad customer service as the staff does not engage with the customer but turns her back on the customer to do small talk with staff. You will not get a napkin without asking and the girl who waited on me handed me two napkins with her head and torso turned away from me and still talking with staff. Not professional and don’t give you a bag to put your order in.

The Duncan donuts in Deerfield Bch, Fl is the worst one in the chain. They consistently give the wrong donuts in the drive through and there is always coffee grinds in the cup floating and at the bottom. At least they are consistent in their lack of service and quality donuts. Usually old and stale donuts. Definitely going to dandy donuts from now on. It’s worth the drive.