Vera
No response from Support
I ordered dummy tickets with a specific itinerary, but the tickets I received did not match the itinerary I requested. Since then, I have sent multiple emails and submitted multiple requests through the contact form on their website, but I have received no response. At this point, I am simply asking for a refund because the service I paid for was not delivered as requested. I would appreciate it if someone from DummyTicket247 could review my case and respond to my emails so this matter can be resolved promptly. Order ID: 181882; 181883
Response from Dummyticket247Jul 13, 2026
Hi, Yes, we received your multiple emails. We replied to every email we received from you. However, all of our responses were returned as undeliverable (bounced), which suggests there may have been an issue with your email server or mailbox (for example, a full inbox). Please see the screenshots below: https://prnt.sc/lsC76EEMRaVt https://prnt.sc/SsRdWr-k8o8E Regarding your refund, both orders were refunded on July 9. Stripe also sent you automatic refund confirmation emails, but it appears those emails were not delivered either. For your convenience, here are your ARNs (Acquirer Reference Numbers), which you can provide to your bank to track the refunds: 24000776193100022182901 24000776193100022223721 We sincerely apologize for the inconvenience and appreciate your patience. If you still need any assistance, please contact us using a different email address, as it appears our replies cannot be delivered to your current one. We'll be happy to assist you and ensure you receive all of our responses.