Duke Cannon Supply Co.Reviews of dukecannon.com

Usually have some great deals and all go there products have unique scents. Shipping is a bit long

Shipped my items with no protective packaging so all arrived damaged. Extremely difficult to work with their customer service. Avoid.

Terrible Customer Service Beware!! After buying from them several times I tried to place a new order today to which I was surprised. Moments after my order was canceled and I received an extremely disrespectful email from someone from the company. With no prior experience with this gentleman he began to lecture me about why he declines my order. For some odd reason he discriminated against my order being process and refused to offer any resolution. I don't know if this is their way of stealing banking information or what their deal is. Beware of this site.

Trying Duke Cannon for the first time. Ordered the thick body wash which was advertised to smell like pine, but does not. More like eucalyptus which is unpleasant smelling to me. This company does not accept refunds or returns so be careful to read their refund policy before ordering. Also, I saw the same product with a different scent for around eight dollars in store, however I paid almost $20 when ordered online after taxes and shipping. product is not worth $20. I am not happy and will not be ordering from Duke Cannon again.

Just received my Duke Cannon Order. The Sawtooth Body Wash Smells Great also got the Midnight Swim Body Wash and Bigbar Soap. Great Deal. This Stuff Smells so good very Happy I bought it . I will definitely buy more Awesome stuff.

Since this company was bought out by MPP DC Acquisition, LLC, they aren't the same. No, that's an understatement... They are trash compared to the company they were. Quality tanked, staple items gone, customer service is atrocious. They've had me waiting for over 5 months now on an issue, the old Duke Cannon would never have done that. I'm over Duke Cannon. I was a long time (since 2018 or 2019) Duke Cannon customer. And when I mean customer, I mean I have every single cologne they have (had), I exclusively bought my soap from them, shampoo, etc, etc... My point is, I know what I'm talking about. They have slowly over the past 3 years removed products completely or lost quality to products that remain. Some soaps for example are not anywhere near the same as they were, completely different ingredients or something, but it tanked the quality. But that was all fine because there were still some things that were worth buying, up until I asked them to help me narrow down a scent that I didn't like so that i could purchase some newer items (as in which ones had said scent), and they left me hanging for over 5 months in emails, each time acting like they were getting on it. Now, again, "back in the day" their customer service was STELLAR. But since the company was bought out... it's not even a shadow of it's former self, it's atrocious. Some of the most awful customer service I've experienced. Who drags on in emails with someone waiting to spend money, lots of money, for 5 months? I missed out on the holiday sales, and two other sales after that. This company is disgusting at this point. We really can't have anything nice, literally a "hero to zero" story for these guys. Anyways, I suggest you avoid them, there are plenty of other places to buy men's soaps and colognes. AVOID THIS BS COMPANY

The duke cannon bars are great in smell and longevity. It really lasts a while in the shower when kept in good conditions. The Deodorant is also amazing, it's not my personal choice when it comes to smell and the reason is because of the stock being so limited when I purchased it. I'm not sure if it's due to Christmas but on December 4th I would have expected some more stocked options. I hope they restock soon as I would like to try some new scents.

naval diplomacy smells ok for about 5 min in shower, then barely anything after. wish they had a stronger scent that lasts longer...for the price id think the scent would be stronger and last longer. the cleaning aspect of the body wash is just like any other in the natural group. not too thrilled. i do love the fresh water neroli antiperspirant deodorant even though the design of the antiperspirant is horrible, after a few uses it starts to crumble in pieces wasting more than a quarter of it...i like the musk neroli solid cologne. wish they made fresh water neroli body wash and lotion and a deodorant that didnt fall apart... but i guess im asking too much. i dont think i can afford duke cannon for what it offers in quality. guess ill stick with nivea for now.