Netz
deceived
no way to even sit in this chair. seat is almost non existant with the back so straight and taking up the room. Gave two chairs to the neighbors with kids. I had such high hopes.

Duhome Inc. was established in City of Industry, California. The company is aimed to provide customers in 50 states and Canada with the latest home furnishings at affordable price. Products pack smart; ship fast directly from distribution facilities and warehouses in California and New Jersey.
Duhome Inc (duhome.com) has 110 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 3 reviews with 1 star · Clear filters
Netz
no way to even sit in this chair. seat is almost non existant with the back so straight and taking up the room. Gave two chairs to the neighbors with kids. I had such high hopes.
Christopher
Package was delivered with the box damaged and partially opened. It’s were missing and parts needed to make the chair functional. Reached out to customer service and still have no idea if they are shipping the part needed or a replacement package. Very upset.
Response from Duhome IncAug 23, 2022
Dear Customer, We are so sorry to hear that was your experience. The replacement parts was sent out two days ago. It will delivered tomorrow.We appreciate your patience. Once again, we do apologize for any frustration we may have caused. Any questions, contact us! We're always here to help. Sincerely, Duhome Customer Service Team
Dennis
Good chairs, bad customer service. I ordered two chairs. One was defect, they promised to replace it within a few days, but then nothing happened. Now 2 months later I am still trying to get that promised replacement and its always the same. I write an email I get the feedback that its in progress and then nothing happens.
Response from Duhome IncJun 17, 2022
Dear Dennis, Aww we're really sorry to hear that was your experience at www.duhome.de. On behalf of our company, I want to apologize for sending you a defective item and the bad customer service from our Germany Team. We'll strive to implement effective quality control for our products, and we've retrained and redeployed our customer service team in Germany. Thanks for your sincere feedback to bring our customer better shopping online experience. Best, Duhome US Team