Finger weg !!!
Der erste kleine Gewinn wird zügig ausgezahlt. Beim zweiten Mal erfolgt plötzlich eine Identitätsprüfung , die schon fast zwei Monate andauert. Ich hatte in sehr kurzer Zeit weitere 250 € gewonnen. Auf eine 55€-Auszahlung warte ich schon zwei Monate und ein 170€ Auszahlungswunsch ist samt Geld plötzlich verschwunden. Gut, dass ich alles mit Screenshots dokumentiert hatte. Aber das juckt dort Niemanden, die wollen nur durch die Identitätsprüfung an persönliche Daten gelangen.
EINDEUTIG KRIMINELL !
TJ
Tomek J.
They blocked your account when you win…
They blocked your account when you win too much, I win over 1000 euros and they blocked my account, I report this situation to the Police.
EB
Erica B.
Very disappointed
I was playing on this site for about a week. Because I was a player of royal games I knew two games to play on their site. I won some money and withdrew a small amount of money every few days. I received two payments and waiting for another 3 or 4. So this morning I woke up to an email from Paypal. Duelcash paid me back my deposits. I logged in to duelcash and my account got banned for fraud. They say to mail to fraud at duelcash.com for more information, but those emails come back to me saying the address doesn't exist. So i guess I'm not recommending this site. I'm no fraud and they just banned with no reason. No way to contact them either.
KS
Kate S.
Scammer
This site is trying to lure people in to steal their information and they spam players on other game sites using hijacked user accounts. Very unethical. STAY AWAY!!! The operator of this site has attempted to review his own site and positive reviews are probably not legitimate, just more unethical behavior.
CW
Charlotte W.
Thieves
I played for 5 months, and won several hundred dollars. But when I tried to withdraw some of my winnings, I never got a dime. And when I asked DuelCash about it, they closed my account - still without giving me my winnings.
TB
TB
Follow up from my previous review-it…
Follow up from my previous review-it has been 3 days since my last review and it's confirmed this site is a scam. I had been on the site to close to 3 months never had an issue-they took my money for their service and it was great. The minute I requested a 700 dollar withdrawal my account was immediately closed. For the last 3 days I have sent over a hundred emails to support@duelcash and fraud@duelcash with no response. You know if you have been on the site support usually responds immediately. So the moral to this story is if you are not playing for real money 20, 30 , 50 dollars this site is for you-you might even recieve your withdrawal request. BUT IF YOU ARE A REAL MONEY PLAYER THIS IS NOT THE SITE FOR YOU-YOU WILL NEVER SEE YOUR MONEY. At the time of this review they are holding about 1200 dollars in my account I will never see!!!! So moral of story proceed with CAUTION!!!! GREAT GAMES JUST A SHAME NOT LEGIT!!! I'm moving on so good luck.......
WC
William C.
never get payed for winnings fun but…
never get payed for winnings fun but made to sell you info
JH
James H.
Shady business practices and doesn't adhere to written laws.
One-Liner: Suspect site which doesn't follow data protection laws and harvests user IDs.
General summary: Start-up site which went public from June 2021. Staff are based in Venezuela, but claim to operate from California. The Terms of Service also identifies headquarters as a residential address in Amsterdam. None of these locations have a published phone number.
Duelcash not comply with EU GDPR law, which they are legally bound to as they're requesting and handling EU citizens' data and identity documents. Currency is also offering in EU and GBP which shows intent to offer services to these regions.
When asked about EU GDPR, they stated "We comply with all the laws".
After playing on the site since it became public (June) and making a few small withdrawals, I was blocked, apparently for "Fraud", with a note to contact "fraud[at]duelcash.com". The e-mail address doesn't exist and bounces back. The same happens to "admin[at]duelcash.com" which is mentioned in the TOS/Privacy policy. The only valid recipient is support[at]duelcash.com which they don't respond on.
Overall, very shady business practices which is likely a cover to harvest ID documents.
Full Story:
I used the site daily and was doing well, winning some prizes and was able to make a few withdrawals via Paypal. Things seemed promising, however they asked for some ID to verify identity (A valid request under 'Know-Your-Customer' rules). I complied and passed validation. After one more withdrawal, I was asked again for ID, along with a picture of my face and a utility bill. I was hesitant about this and provided the ID aspect with watermarks to protect the document integrity.
The next day when I tried to log in, a message popped up - "User blocked for fraud. Please contact fraud[at]duelcash.com for more information". Naturally, I e-mailed this and was surprised to receive a bounceback. I checked the TOS/Privacy Policy and found another two addresses - admin[at]duelcash.com and support[at]duelcash.com - I e-mailed both of these and got a bounceback for admin.
A little digging into the mail configuration for the domain shows they have no SPF/DKIM or DMARC for
the duelcash.com domain, so no intent on ever mailing out. It seems like a scam where they go silent after blocking a user. They don't even respond on the 'Contact' form at the bottom of the homepage.
The site has a facebook page, that nobody responds to messages on.
I tried contacting the site owner, via publicly accessible information to no avail.
I spoke with a few of the other people who left reviews and it seems this is their typical tactic.
1. Steal players from other sites by claiming affiliation and a 'bonus' when signing up to Duelcash.
2. Pay a few small withdrawals to inspire legitimacy.
3. Request enough ID documentation to steal identity.
4. Once obtained, block the user and go silent, hoping they give up and vanish, while they still have the ID documents.
When the site was new, the founder tried posting some fake positive reviews on Trustpilot, however these were quickly moderated and taken down. It seems they're up to the same old tricks again with the recent surge of 'positive' reviews.