WalgreensReviews of duanereade.com

I love their coupon deals on the app. I’m saving over $100 a month on regular household essentials. Can’t wait to see what they have for next week.

Okay so Rph on duty felt 4 days to refill Xanax wasn't time enough, telling me to wait 2 more days. The issue was he noticed it was billed to my insurance and left it that way, not realizing this prevents me to get it anywhere else. So lucky my doctor sent me to another fair pharmacy that told me in time, or I would've had no meds that night. And the rudeness of DR RPh was inconceivable, let alone his lack of professionalism. When I first asked why it was left billed to my insurance if no intention to give it to me, first lie he used was their system automatically bills everything, then knowing untrue his second lie was he wasn't only pharmacist there. Even CVS treats most patients with respect and dignity without depriving them when unnecessary and much worse, lying with arrogant attitudes instead of behaving kind and professional. Maybe I shouldn't judge but being a pharmacist for 25 years myself, I was more than confident I wasn't wrong this time.

I am still trying to figure out how they managed to scam my HSA account for hundreds of dollars. I am filing a report with the police and FTC on behalf of my HSA. Judging by the reviews this is a terrible place anyway.

Shopped in Duane Reade near central park NYC night and the staff were so very rude. As all the products are locked up I tried to get assistance dispite looking and calling nobody responded and I eventually found a member of staff hiding behind a column who refused to help me. Generally all the staff are rude and arrogant. I won’t ever use this shop again!

I contracted a severe case of pneumonia and tried to place a on line order for 2 simple medicine items that were in stock and available to deliver to me but once when there online system failed me I called there customer service number for assistance. What a joke" I spent from 5am until 3pm and probably talked to maybe 10 customer service people including there main customer support center and none of them ever did follow through and help me. No problems on my end with my method of payment I explained to them after I said that they insisted I provided them all my banking information even though I asked to wait to see if my 2 items were available first so now they have all my card information which obviously I'm very suspicious about this! Then just left me hanging after there automated system told me my bank information was received successfully with zero interest after it was recorded in helping me because the agent claiming to be helping me with all this disappeared after my info was processed. So now on top of being very sick im have another big concern of a very possible scam or fraud attempt! Totally unbelievable. Something you fear and read about but never suspect from a trusted company. I've reported all this to there corporate level with assurance they will be reaching back to me on this so besides monitoring my bank info we will see if there promise to investigate all this for me holds true or not.

Very rude employee. when I asked him a question, he walked away from me after being rude. I sent email complaint but no response. Walgreens Asheville Merrimon Ave. I don't remember exact date. The other clerk was quite nice and knew who I was talking about when I mention it to her.

Duane Reade Pharmacy on Court Street does not pick up the phone for customers - called twice and was on hold both times for more than 7min. Duane Reade used to be a good drug store. Apparently they no longer employ adequate staff to serve their customers. Walgreens, the parent company, you’re failing at customer service.

Duane Reede Water St - what a dump! Nearly all products locked up and you have to call a “customer service exec” to get your product for you. I’ve never seen such a nutty system. The staff said it’s because they get shoplifters. Well, duh! How about employing a security guard or using tech devices. I wants 6 items, requiring six rings on little doorbell type devices to call six staff. Actually I didn’t bother - I left.