The gang sheet was easy to build, the prices were great, and my art came out amazing! I may have squealed a bit when I unrolled it! Seeing my art come to life was awesome. The prints pressed great onto my tote bags and all the small details were perfect. I'm very happy with the quality of the prints and colors.
Response from DTF GHOSTMar 12, 2025
Thank you so much! We’re thrilled to hear that you loved the prints and that your artwork came to life just as you envisioned. Your kind words about our quality mean the world to us. We can’t wait to help you with your future projects!
WK
William K.
First order didn't work
First order didn't work. They blamed a lack of powder. Replacement order is worse than the first. I have owned a DTF and a sublimation printer for well over 10 years. Also own exclusively George Knight presses. We tried the recommended Temp of 320 with a time of 15 sec. 25% of the image stayed on the all cotton shirt. Tried several times and then moved up and down with temp and pressure to no avail. Then took out a competitor's sample that I received at a show and BINGO hit it right on the first try. The plastic backing Ghost uses is 50% lighter then some of the others I have seen and used. Don't waste your time. You get what you pay for with Ghost's price being 50% of the major players in the industry.
Response from DTF GHOSTMar 9, 2025
Thank you for taking the time to share your experience. We truly appreciate your feedback and are always looking to improve.
We understand that you’ve encountered challenges with the transfer process. Based on our extensive testing and customer feedback, the quality of a transfer heavily depends on the correct heat press settings and the press itself. While George Knight presses are widely used, certain models apply pressure differently, which can impact the adhesion. In many cases, adjusting to a press with a more even pressure distribution resolves such issues.
Regarding the backing thickness, our DTF transfers are designed for durability, flexibility, and a natural feel. While some competitors may use thicker backing for a heavier plastic-like finish, our focus is on achieving a smooth, soft result without compromising longevity. If a heavier backing is preferred, we understand that other providers may better align with your needs.
We’d be happy to assist you in troubleshooting further if you’re open to adjustments. Please feel free to reach out so we can help optimize the settings for the best results.
AC
Antwan C.
Destroyed both my gangsheets re…
Destroyed both my gangsheets re eimbursed me for one then ignored all my emails about the other one.And your response is a lie,U don’t send a confirmation before submission,I never got that,all of your “credit added” when u make orders I never got that and I ordered NUMEROUS times(not anymore) And u destroyed 2 of my gangsheets not only was some of my transfers backwards but u deleted some in had 25 u only had 23(even tho most of them wasn’t right) So please stop the lies sir.Np won’t do business again.
Response from DTF GHOSTMar 9, 2025
Thank you for your review. We’re sorry to hear about your experience and want to clarify the situation.
Our Gang Sheet Builder is designed to prevent layout errors by alerting users when any part of a design extends beyond the canvas. The system also requests confirmation before proceeding, ensuring customers have full control over their layout before submission. Upon reviewing your gang sheet, we noticed that some elements were placed outside the printable area, which led to the issue you encountered. Additionally, only certain parts of the design were mirrored, indicating a misconfiguration during the setup process. If the entire gang sheet had been mirrored incorrectly, our graphic team would have reached out before printing.
Despite this, we promptly sent a completely free replacement to assist you, even though the issue was not on our end. We also made multiple attempts to resolve the matter, but it seems we were unable to reach a mutual resolution. Our goal is always to provide the best service possible, and we regret that this experience did not meet your expectations.
If you’d like further assistance in optimizing your gang sheet setup for future orders, we’re more than happy to help. Please don’t hesitate to reach out.
SE
SevenSevenTwoWearHouse
Great pricing
Great pricing. No issues with transfers.
Response from DTF GHOSTMar 12, 2025
Thank you for your feedback! Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again!
AG
antonio G.
Great customer service
Great customer service! Ente is fantastic!
Response from DTF GHOSTMar 12, 2025
Thank you so much! We’re delighted to hear that you had a great experience with our service. Let us know if you ever need anything—we’re always here to help!
AT
A. T.
You have blocked me from your page!
You have blocked me from your page!? Your customer service is awful
I have sent pictures of the bent designs. I first attempted to contact you via text, email. You sent me no info back. Then when I reached out to through your Facebook, you blocked me. Is this easier to understand?
BH
Bradly H.
Easy to use sheet builder
Easy to use sheet builder. Extremely fast print and shipping
Response from DTF GHOSTMar 12, 2025
Thank you for your kind words! Your satisfaction means everything to us—looking forward to serving you again soon!
SM
Sherri M.
I have ordered several times from DTF…
I have ordered several times from DTF Ghost and the quality, price and shipping are wonderful. Its a one stop shop for me! The website is very user friendly and the customer service is great too!
Response from DTF GHOSTMar 12, 2025
Thank you so much for your continued support! We’re thrilled to be your go-to shop for DTF printing. It’s great to hear that you’re happy with our quality, pricing, shipping, and customer service. We truly appreciate your kind words and look forward to serving you again!
