Sheleen R.
How can the company improveanswer emails, make a product that works.
How can the company improve? Actually answer emails and make a watch that lasts longer than 2.5 months.
Drystrike is listed under Jewelry & Watches.
Drystrike (drystrike.com) has 45 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Sheleen R.
How can the company improve? Actually answer emails and make a watch that lasts longer than 2.5 months.
Patrick K.
The watch arrived and was working well. A cover on the rear of the watch came away, although the watch is functional it would no longer be waterproof etc. Numerous attempts to contact the company zero response, there is no customer care/aftercare from that point alone would. recommend not to purchase from this company
Clare H.
The watch arrived quickly and on the whole my husband is very happy with it… HOWEVER… the pin that holds the strap in place has fallen out. That’s not an issue, these things happen. The one star review is because I have emailed them, I’ve contacted them via their website form, I’ve messaged them on Facebook and Instagram.. no reply… Appalling customer service!
Rtmp
The website says 21 days of battery life. It does in 2. I have emailed customer service half a dozen times with no response. Absolutely disappointed for sure. Do not waste your money.
Erik
MY DRYSTRIKE SMART WATCH DIED AFTER IN LESS THEN TWO WEEKS AND I HAVE BEEN EMAILING CUSTOMER SERVICE WITHOUT A SINGLE RESPONS EVERYDAY FOR OVER THREE WEEKS! WHAT A JOKE! THIS COMPANY SHOULD NOT BE ALLOWED TO DO BUSINESS IN THE UNITED STATES AS WE DESERVE AT LEAST A PRODUCT THAT WORKS!!!@@
MARJORIE H.
Do not order this product! I ordered this watch for my husband in January and by May the screen no longer worked. I have contacted their customer service department via email several times but with no resolution. This is a waste of money.
MM
JUNK!!!!! Don’t waste money on this. Claims military grade water resistant. Not even close. Got the watch wet one time and everything stopped working. Try to contact anyone in customer service good luck. Save your money!!!!
Brian
This is a terrible product. This product was mentioned in the Fire Hall by the other firefighters that worked with. I have had it less than one year. It now has lines across the screens buttons don’t function properly also have reached out numerous times to the folks regarding other items on the watch, and nobody has ever returned any of my calls and now I have a watch that’s no good. That’s less than a year old, this was supposed to be indestructible in an office and it crapped out. I would not recommend buying this watch due to their custom service and the quality of the watch.