Thieves. Trying to cancel their scam subscription through their website may not work for you. If it does not, they will not reimburse you the money taken after the fact, despite the fact that charging for a cancelled subscription is fraud.
TH
Tiffany H.
Waste of $$
Waste of $$. Use Call-on-doc if you are sick and want to get better. They will rush you through the call without even listening to your symptoms and concerns. I complained to them, they offered a courtesy follow up and then when I requested the follow up they declined. They told me to see a Dr.
KL
KS L.
Ive already paid for my lab test and…
Ive already paid for my lab test and set up user name and password. Email says my lab test is ready to print but it wont let me sign into my account without answering other personal questions. This is wrong!
NG
Nikki G.
Dr Imran is a joke
Dr Imran is a joke! He was very unprofessional in pretty sure he did the appointment from his car there was a lot of freeway noise. He talked over me every single time I tried to speak so he obviously wasn’t listening to me. How can you help someone if you aren’t willing to listen? He wanted to argue with me about why I was having the appointment. I specified in my notes why I needed the appointment when I scheduled it. Nobody should be treated this way he is awful
KC
Kevin C.
False advertising
The company does not do prescriptions, contrary to their homepage which reads "Diagnosis and prescriptions." They only do refills. They schedule the visit but text first for all the refill information. Anything other than a refill is declined, even for the most basic, widely prescribed medication. They never asked about medical history or why I need the prescriptions.
KB
Kayla B.
You're paying $40 to be told to take…
You're paying $40 to be told to take ibuprofen and sudafed and told you don't know your body or it's patterns
Not worth it
Go someplace else
providers are extremely rude also
JM
Jeff M.
Horrible customer service
I saw Dr. Senthilkumar on 1/23/23 for an infected ingrown toenail. I was provided with 5 days' worth of antibiotic (which I thought strange, because I have never had this antibiotic prescribed with anything less than a 10 day supply). On day 4 there had been no change in the infection, so I reached out to customer support and received the worst customer service ever. They offered to make a new appointment at full price, to which I replied "I feel I shouldn't have to pay twice for the same problem." I was then I offered to make a new appointment, pay $39, and be refunded $35 after the appointment. I agreed to this. Not even 10 minutes later, this offer was rescinded. I asked for a contact number and the agent's name, which they refused to provide. After finding a phone number and getting a call back from customer support, they said they were only willing to provide a partial refund for a doctor's note, which was not requested in my initial query or thereafter. They then blamed the Dr for not wanting to see me if I was being offered a discount, saying it is at the doctor's discretion. Dr Senthilkumar was negligent in not providing me enough medicine to allow the infection time to heal, and the customer support team made offers they refused to make good on. If you use this service, please make sure you don't blindly trust them, and that you are getting correct amounts of medicine needed. I would recommend trying a different service provider, as I am now.
CS
Chris S.
Their doctors will NOT supply any…
Their doctors will NOT supply any documentation regarding your visit beyond the return to work note. My employer only wanted to know if I was prescribed any medication, and if a follow up visit was recommended. Dr says doctor refused, they dont do paperwork. I almost lost my job over this. If you need ANY kind of paperwork or documentation, outside of someone to prescribe you medication, go elsewhere