Kandace F.
Unprofessional sham
This was one of the most unprofessional services I have ever “tried” to use. You fill out a quick little something as you’re scheduling your appt. it asks what is your condition and what meds you need name number ect. So I did that! Easy peasy Then I get a call from an unknown number 6 min after the 10:15am appt. it’s from a guy That I could barely understand but he basically said that Dr Gober wouldn’t do the appt cause she couldn’t prescribe the medicine I wrote since an in person visit would be necessary. Ummmmm first of all- I had a one word response to my condition since it wasn’t listed and I put in a medicine that I googled. I am not a doctor! I explained this to him and stated I would still like to have the appt since I could properly explain my symptoms over a phone call. We got off the phone as he said he would relay the question. 3 minutes later I get a phone call from an unknown number- I answer to find a different gentleman that is explaining to me that Dr Gober will not do the appt since she can’t prescribe me the medicine I listed... ummmmm I said sir I literally just got this SAME phone call from someone a couple minutes ago. He was like oh sorry I’ll check with the staff. Okay..... Then I get another unknown call 4 minutes later and it’s the same gentleman from the 1st phone call stating she still refused to take the appt since what I wrote in that first initial intake sheet. I said really?! I’m not a doctor SHE is, she is refusing to have an appt so I can explain everything and he said yes but I can get you a second opinion. I was like are you kidding me?! I ended up using another virtual doctor an hour later and turns out I had a yeast infection and I was prescribed medicine and I picked it up the whole thing took me 55 min. The fact this woman wouldn’t even get on the phone and listen to a patient is completely unprofessional and rude. I am telling everyone that DrSays is a sham and unorganized and to never deal with Dr Gober as she is completely useless. Good luck!




