Oscar
Horrible experience
Horrible experience! They milk the money out of your pocket!!! I’d give it zero stars!!! Not helpful in anyway!!!

Online doctor visits. Prescription, refills & doctor's note. No insurance required. Subsidized lab tests when clinically needed.
DrSays (drsays.com) has 252 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 38 reviews with 1 star · Clear filters
Oscar
Horrible experience! They milk the money out of your pocket!!! I’d give it zero stars!!! Not helpful in anyway!!!
Diane
Wow, what can I say. I was left to take Dr. Chang and his other businesses to Federal Court on charges of Racketeering & Wire fraud. A jury return a verdict in my favor in June 2020. He operates sloppy and illegal in his practices and what did he have to say for himself in trial? "what am I suppose to do? Tell my doctors - the law is the law?" The attorney got to tell him that in the boxes of papers he reviewed he never found one that said he was exempt. It is all about the money isn't it Dr. Chang? Civil Action No. 4:18-cv-00615-ALM
Jc B.
Said they repeatedly tried calling, not true. No messages were left. Paid for 15 minute appoints, Dr. just skipped right over me. Did get refunded, but should have never happened.
Kay
The doctor was 39 minutes late for our appointment. I scheduled the appointment during my lunch hour and had to miss lunch completely due to waiting for the call. When he called, he did not even introduce himself, had NO bedside manner, was incredibly rude and sounded like he was driving. As a matter of fact, we were disconnected twice as I'm sure he was driving through a dead zone. It sounded like he was in a tunnel and he continuously interrupted me. I was unable to even finish my symptoms and he said no need to finish, we'll refund you. He did not even let me complete a sentence. I have never been treated by a physician with such disrespect. Complete waste of money and effort and while he did say that I would be refunded for the visit, I will not get my valuable time that was wasted on this poor excuse for a doctor. I hate to say something like that but he was incredibly disrespectful and unprofessional. Awful experience and I will not be using DrSays ever again and will most definitely not advise my friends to use it either. Such a shame...
Heather M.
I'd previously given this service a glowing review. I am here to say that I can no longer recommend that anyone receive medical services from them. During my last appointment I was told that I would be able to get another refill of my psychiatric meds due to COVID. Tonight, twenty minutes before my appointment I received a notice that I would not being getting my meds refilled. Going off my medicine cold turkey is dangerous. I can't get an appointment elsewhere for a month. Withdrawals drive my mental illness into high gear. I have violent mood swings, self-harm, become suicidal and have crippling anxiety attacks on my own. It's much more intense with withdrawals. I'll also have the sweats, nausea, the sensation of randomly being shocked and several migraine episodes a week that end in about 6 hours of vomiting. This is all because a gate keeper decided to deny me medicine that I've been taking for half a decade. Don't waste your time or money here. They will tell you one thing, then take your money and leave you sick. I contacted customer support about this situation. They were not helpful in any way. They sent me a message about how they understand my concerns and I can just wait a few days and see if another one of their doctors will fill it. I'm horrified by this. Just give us more money, wait a few days with withdrawals and see if we decide to let you not be sick.
Hannah A.
Dr. Hieu Nguyen is TERRIBLE. Didn’t listen to anything I said. Asked me the same question 3 times. Worst appt. Unsubscribing.
Chasity W.
I wish I could give no stars.. Dr. Jaswant Pandher was horrible spent less than 3 seconds on the phone with me and then said okay amoxicillin for a really bad sinus infection. I told him i have already been taking them, he hung up so this was not worth 40 dollars at all. I have always had a good experience with Dr. Says since 2019, but i guess since their popular now they treat the patients as if their a number... so sad I wish I would have picked Dr. Satter and my favorite Dr. Perry they always listen to the patient he did not and he must have been driving because I could barely hear him... so sad mean while im suffering
Tina D.
I used this site the first time I hated it.. the doctor I had has no idea what she's doing..I'm in Virginia visiting my son and got toothache she told me I had no infection well my face is swollen because I have an infection. can't get to my dentist for a few more days and thought I would receive help... she acted like I wanted narcotics...I WANTED ANTIBIOTICS.Will never ever recommend this site. Rude doctor and had no idea what she's doing. Also I want my money back I was judged not helped ...are these people even real doctor's??