Beverly M.
Delivery was impossible to track
Delivery was impossible to track. I sent note to company. They replied immediately and fixed the problem. They offered several options to rectify. Then actually sent extra product free.
Drop It is listed under Beer & Wine in Cape Charles, Virginia.
Drop It (dropitwine.com) has 166 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Beverly M.
Delivery was impossible to track. I sent note to company. They replied immediately and fixed the problem. They offered several options to rectify. Then actually sent extra product free.
Margaret C G.
The best prices of any supplier
Jason
I only got one drop container and was expecting two? The packing slip said both tasting drops and regular drops. I’m pretty confused why they are two different things- that isn’t super clear on the site. Haven’t gotten a chance to use the drops yet.
Response from Drop ItJan 7, 2024
Hello Jason, We apologize for this. There should have been 2 different bottles. One with a white label and one with a black label. We will send a new order ASAP along with some extra bottles. We are very sorry for the mistake.
EL
Bought on the 22nd, tracking number shows still not shipped yet by the 30th. Cannot recommend this vendor. Too slow to respond and ship. EDITED: I did reach out to Colin who explained the local post office had been having intake problems. He refunded me and sent me 3 bottles via overnight UPS, which I received. I’ve left off a star as it seemed like the post office issue was previously known but I wanted to acknowledge the customer service effort and that they are a small mother-and-son business.
Response from Drop ItDec 30, 2023
Hello Emery, We are so sorry about this. There have been a lot of shipping issues during the holidays that are out of our control. Please email [email protected] and we will expedite a new package through a different courier. We apologize for your experience.
Norton G.
I have been using a squirt of Drop It, and a glass of water after, and I no longer have leg cramps after drinking wine.
Tara B.
Delivery was prompt and I'm excited to give for Christmas gifts!
Don S.
Amazing response to a lost shipment.
Amarilis G.
I can’t not write my opinion because I don’t receive the drop yet, the only opinion I have Wright now is that it take to long to arrive
Response from Drop ItDec 12, 2023
Hello Amarilis, we are sorry to hear this! Our Tracking shows it was delivered on 12/8/23. Please email [email protected] to confirm your address so we can fix this for you!