Marc D.
Fast customer service
Fast customer service
Response from DropguysAug 22, 2026
Hi Marc, Thanks for taking the time to leave us a review! We're glad we could help quickly, and we really appreciate your support. — The Dropguys Team

Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Marc D.
Fast customer service
Response from DropguysAug 22, 2026
Hi Marc, Thanks for taking the time to leave us a review! We're glad we could help quickly, and we really appreciate your support. — The Dropguys Team
Ann
Great product! There was a glitch in my order which they fixed right away, no problem. Very professional. Highly recommend.
Response from DropguysAug 4, 2026
Hi Ann, Thank you for the wonderful review! We're glad we could quickly resolve the issue with your order and that everything worked out. We really appreciate your recommendation and your support!
Tristan
Outstanding customer service. PROMPT! Answered me within a couple hours after hours. Stood behind their products and rectified the defective case.
Response from DropguysAug 4, 2026
Hi Tristan, Thank you so much for your kind words! We're glad we could respond quickly and get the issue with your case resolved. Standing behind our products and taking care of our customers is always our goal. We really appreciate your support!
Reilly A.
Very reliable products and while I recently purchased, the magnetic ring stand is sturdy and seems like it will last. I am especially pleased with their customer service. Fast response and very caring, understanding, and helpful with processing a return (I bought the wrong case for my phone). Khamille was understanding and helpful throughout the whole process. Good products and good people behind them.
Response from DropguysAug 4, 2026
Hi Reilly, Thank you so much for your thoughtful review! We're glad you're enjoying the Magnetic Ring Stand and that our team could help make your return process quick and easy. Your kind words about both our products and our customer service mean a lot to us. Thanks again for your support!
Benn
Man, oh MAN! The Dropguys n' Gals, especially Khamille, are team of experts with knowledge, heart, soul and nothing but correct answers. Khamille spent all the time necessary to making me understand how a couple of small items included in the attaching process of my new iPhone protector were meant to be used. Not only that, she was an absolute joy to speak with! The products these "Guys" manufacture are unparalleled, both in the integrity of the materials used and the science and precision necessary in working perfectly for whatever needs they are meant to enhance, improve and assure satisfied customers. Not only is my iPhone case rated the highest among 200 other entities that produce iPhone protection by an international ratings organization, the commentary from customers made for fascinating reading while making my decision to go with the "DROPGUYS!" Oh, and the company has a collective sense of humor, the likes of which are rarely seen in MOST other organizations. Their packaging is comedic, while showing their sincere to make a positive difference in the lives of their potential customers as well as their longstanding and recent customers. THAT leaves one with a sense of knowing that these "Guys" give a darn about you after the point of your purchase. DROOPGUYS...if you weren't such a big, happy family, I would ask my wife if we could adopt you. WAIT! She's peeking over my shoulder and just said, "YES, we should adopt them. The WHOLE LOT of 'em!" So there you have it. I hope this Review rang as positive as I promised to write, and that if you are at all on the fence as to what entity you wish to go to in order to get the Best of the Very Best in product, follow up and customer service, you can rest assured you've come to the right place. Sincerely, Benn - the newest member of the DROPGUYS' family as of this writing!
Response from DropguysAug 4, 2026
Hi Benn, Wow, thank you so much for the amazing review! Your kind words truly made our day. We're so glad we could help. It means a lot to know you enjoyed both our products and the experience with our team. Thanks for welcoming us into the family and we're thrilled to have you as part of the DropGuys family too! — The Dropguys Team
Helen M.
Dropguy’s cases have protected my iPhones through several series. Most recently my IPhone 17 Pro Max. I appreciate the ease of ordering and great customer service. The quality of their cases and the 16 ft drop rating are so good, I don’t mind that they only come in black.
Response from DropguysAug 4, 2026
Hi Helen, Thank you so much for your continued support and for trusting DropGuys to protect your iPhones over the years! It means a lot to hear that you've had such a great experience with both our cases and our customer service. We're especially glad your iPhone 17 Pro Max is well protected and that the quality and 16 ft drop protection have given you confidence in our products. We truly appreciate you taking the time to share your experience and your recommendation. Thanks again for being part of the DropGuys family! — The Dropguys Team
Quinton C.
I ordered a phone case and it was the wrong one on my own fault. I contacted and asked for a swap and on a Saturday had an immediate resolution to the problem I had created. There was no hassle at all. I'd give them 6 stars if I could.
Response from DropguysJul 26, 2026
Thanks so much, Quinton! We're glad we could get everything sorted out quickly for you. Mistakes happen, and we're happy we could make the exchange easy. We really appreciate the kind words, and we'd happily take that sixth star! — The Dropguys Team
Monika
Shopping was easy, the prices were good, and I even took advantage of the free screen protector offer. My order arrived right on time, as promised! I highly recommend Dropguys! Would recommend
Response from DropguysJul 26, 2026
Thanks so much, Monika! We're glad ordering was easy and that your order arrived on time. We hope you're enjoying your new case and free screen protector. Thanks for the recommendation. It really means a lot! — The Dropguys Team