DropguysDropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nestor S.
Excellent post purchase care
Response from DropguysMay 24, 2026
Thank you so much for the great feedback, Nestor! We’re really happy to hear you had a positive experience with our post-purchase support. Taking care of our customers even after the order arrives is very important to us. We truly appreciate your support! — The Dropguys Team
Susan
I received my iphone cover and it fits perfectly. I did not receive the screen protector, but sent a message to the company and they responded promptly and are sending it out to me. Thank you!
Response from DropguysMay 24, 2026
Thank you so much for your kind review, Susan! We're so glad to hear the phone case fits perfectly 😊 We also appreciate your patience regarding the missing screen protector, and we’re happy we could get that resolved quickly for you. Your support truly means a lot to us! — The Dropguys Team
Genelle W.
Easy process from start to finish. Finding the right model size, deciding if clear and lightweight or hard and more rugged was a cinch. Got it 3 days earlier than expected. Cover very easy to apply. Added screen protector a bonus and always required for protection. Their phone holder made it extra simple to apply the sticker (screen protector) perfectly aligned. Loved the ease although an extra plastic piece to recycle (if consumers do this). Bought this off of New York Time’s review stating it’s #1 for protection and due to the full refund as a guarantee for its solid protection. I hope to NOT have to test out the drop protection, but I haggle jy phone with ease knowing it’s protected very well.
Response from DropguysMay 12, 2026
Hi Genelle, Thank you so much for taking the time to share such detailed feedback! We’re honored that you chose us based on the New York Times recommendation, and we’re glad your phone now feels well protected and worry-free. Hopefully you never have to test the drop protection either 😉 Thank you again for your support! — The Dropguys Team
Frances B.
Awesome customer service!
Response from DropguysMay 12, 2026
Hi Frances, Thank you so much for your feedback! We truly appreciate your support! — The Dropguys Team
John S.
I had a question about my delivery timeframe and that I paid for expedited and it didn’t make it, and Camille took care of the issue
Response from DropguysMay 12, 2026
Hi John, Thank you so much for your feedback! We’re glad we were able to take care of the issue and assist you with your expedited shipping concern 😊 We truly appreciate your patience and support! — The Dropguys Team
Rich
The email conversation I had with them was very helpful and they helped me when I had ordered the wrong cover for my iPhone and are going to send me a new cover. Very helpful!!!
Response from DropguysMay 12, 2026
Hi Rich, Thank you so much for your kind feedback! We’re really glad our team was able to help get the correct iPhone cover sorted out for you 😊 It’s great to hear the email support was helpful, and we truly appreciate your support! — The Dropguys Team
Almas A.
Customer service was amazing after I made a mistake in my initial order. They quickly and efficiently solved my problem. Still waiting on my product, which I only ordered yesterday, but I know it's gonna be amazing!
Response from DropguysMay 12, 2026
Hi Almas, Thank you so much for your kind feedback! We’re excited for your product to arrive, and we truly hope you love it once it gets to you! Thanks again for your support. — The Dropguys Team
Wendy L.
I ordered the wrong stuff initially, but they checked in via email right away to have me confirm. I was able to switch out before delivery. The screen protector is very smooth and responsive.
Response from DropguysMay 12, 2026
Hi Wendy, Thank you so much for your feedback! It’s great to hear you’re enjoying the smooth feel and responsiveness of the screen protector. We truly appreciate your support! — The Dropguys Team
