DrmelaxinReviews of drmelaxin.us

I see alot of people complaining about shipping. My Dr Melaxin kit took about 4 weeks to come in. After all, it’s coming from Korea. It doesn’t happen overnight!! You can track your order the whole time!! If you can’t, then you ordered from a fake site!! I LOVE my kit!! I noticed a difference in 3 days. My one friend noticed my face 4 days later and asked, “Why is your face so perfect? Your skin looks beautiful and bright?” Another friend a week later, “Wow, what’s your secret?” Needless to say, they all ordered this kit. I’ve gotten countless compliments. The only thing I use outside of Dr. Melaxin with my a.m. and p.m. facial treatment, is I use, Clinique exfoliating. All my wrinkles look soft and less deep. I wear no make up. I’m 57. I highly recommend this.

The bundle that I ordered included 5 items and a four piece free gift. The free gift was not included when my order arrived. I contacted their customer service. They told me to contact TikTok. TikTok told me to contact the seller. The Dr Melaxin customer service has jerked me around from 6/21 to 7/1. I asked them to make it right. So far still no progress. Now they’re telling me to contact the freight provider. I told them my box was not tampered with. That tells me the gift was never included the box.

Utterly diabolical. Took my money & apparently delivered my products to an address 250 miles away. Have been sending me utter crap emails for a month. They basically steal money from your bank account.

Bought the lip shot maxi and it did not work at all. Made my lips a little tingly but added no volume whatsoever. Really disappointed ☹️

I write this review in response to the negative delivery comments. I received my package of 5 products within 5 days of ordering. No issues so far - will update with a review of products once I start using regularly.

Took my money, sent a confirmation email. Then crickets. Tracked it on the Shop App… it got delivered to a different state even tho my address was everywhere. It has since been deleted from my Shop App and on their website that I bought it from says I have no past orders. They still have my money. The ‘owner’ sent a message about shipping and I replied to that. Still nothing. I replied to the confirmation email that said ‘if you have any questions reply to the email’. Nothing. I wish I ordered from Amazon just so I could get some sort of help!

I placed my order in April 2026. After waiting for a month, I contacted the company to ask about the status of my order, as I had no way of tracking it despite paying for the tracking service. The company informed me that there had been an issue with the delivery due to the country I live in. They offered me the option of providing an alternative address or receiving a refund. I chose the refund option. According to their email notification, the refund process should take 5–10 business days. However, 25 business days have now passed, and I still have not received my refund. Furthermore, the company has stopped responding to my emails. I am very disappointed with the lack of communication and customer service. I cannot recommend this company based on my experience.

I bought a dark spot under eye cream. They advertise it as being a coverage and healthy under eye cream, showing it covers dark circles in real time. But its a lie. Its nothing more than a sheer cream and goes on clear. No results for me. Do not waste your money!