Tonya F.
The Plan Works But…
I’m giving this company two stars because the plan actually works but the products made me vomit. Thankfully I work from home but had to log out early because the nausea and heaves were so intense. This was sick time I cannot get back and need to care for my sick parent. I ordered the one day detox plus several boxes of broth, tried the lemon sips and chocolate shake and got so sick I nearly went to the ER. I bought LonoLife beef broth from a local store and continued on with a paleo diet and lost 6 lbs and 4.25 inches in 21 days. Another issue I had is Dr. Kellyann company operations needs an overhaul. I was able to get a refund, but it took nearly 5 weeks when the company policy says 5-7 days once received in their facility. I only got a refund because I called and asked about it. Thankfully I kept the USPS return tracking number, kept the order numbers from the items returned. USPS delivered the products in 2 business days. I should not have had to call for a refund. My return was slightly over $200 worth of products. The only reason I’m leaving a review is because I contacted the company about my experience with the product plus wrote a review on their website and was told someone would contact me…it’s been 6-7 weeks and I’m still waiting.