Jenny
Not Real User Friendly
There are parts of the registration that is Not user friendly for our customers that we have to go back and fix or explain to multiple customers. Customers believe they've enrolled their student, but due to a button "Pay Later" not being clicked- their student isn't registered. Nothing says "click to enter" or "Click to Enter & Pay later"- I can understand. Updates that are made/have been made prevented other portions from being available again. Customers were emailed the contract when they enrolled- they no longer receive that- when they click to print contract-after they've entered all of their students info- the contract is blank! Why? it used to be completed! As an owner of the company, I do not feel as though you have any control over your information that appears- you don't have access to edit it.




