DrivewithflexDrivewithflex is listed under Cars & Trucks.
Drivewithflex (drivewithflex.com) has 29 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 24 reviews with 1 star · Clear filters
Eugene B.
Beware this company is getting rich from charging everyone $30 and then telling you your application has been denied. The only way you get any correspondence is by leaving a bad review. Once you see the pop up for the application fee for a soft credit check that should be a red flag. Change your practices. A denial should be instant not 6 months down the line.
angel S.
I was looking in to this and nothing good in reviews in any place ..
Yolonda D.
I had to dispute my $30 application fee and get my money back because I woke up and it was a $30 transaction from flex and it identified as a computer company.. NOT a car leasing company ‼️‼️🚩🚩🚩
Response from DrivewithflexDec 10, 2024
Hi Yolonda, Thank you for bringing this to our attention. After a thorough review, it appears there may be some confusion, as we don’t have a record of you as one of our customers. It’s possible this transaction is associated with a different company. We recommend reaching out directly to the company listed on your transaction for further clarification. If there’s anything else we can assist you with, please don’t hesitate to contact us. We’re here to help!
Jared R.
I have done two separate applications and paid the application fee. I received a confirmation email both times but that was the only correspondence I received from them. There is no number to call and emailing proves useless as well. I recently sent an email only to receive an automated response. This was the response: "Thank you for contacting Flex! If you are an existing customer, please contact us using the support email provided in your welcome email for any assistance regarding your current application. For all other inquiries regarding a new Flex lease, please visit our Support Center for answers to the most frequently asked questions. Please note that we do not offer live support for non Flex customers at this time, but our comprehensive support resources should address most questions and concerns. Best regards, Flex Customer Service" Now, I have read the responses to the negative reviews. If I filled out the application improperly or if I was denied due to poor credit, shouldn't you be sending out some kind of correspondence to let people know what is going on? Let the person know their application is incomplete or that they were denied due to poor credit. Why let people continue to submit applications? Are you content with taking people's money and not delivering results? This may not be a scam, it may be a legit company. If so, there needs to be some serious work done in the customer service department and the entire website needs a revamping. You guys need to get it together or shut down.
Response from DrivewithflexNov 1, 2024
Hello Jared, we apologize for the inconvenience. We attempted to reach you by phone, but we didn’t receive a response. We were unable to verify your income due to a possible overstatement. We’ll be sending another email to request additional financial information, as the initial verification attempt was unsuccessful. Email: [email protected] Phone number: 9178879932 Name: Jason Kesselman
Orlando V.
A $30 application fee to lease a vehicle??? 😂 if you fall for that clear scam that’s on you. Never heard of such a thing. Prices too good to be true? That’s because it is! They don’t even allow comments on their instagram page so no one can burn their scam and they can take advantage of unsuspecting people.
Response from DrivewithflexSep 20, 2024
Dear Mr. Orlando Villasenor we tried to reach out to you to verify your income at [email protected] but we did not get a response.
Chanel P.
Scam scam scam I did multiple applications going back 6 months. No phone numbers on the site. And any number you find for road service or warranty phone number isn’t associated with them . The concept is good I felt with a company that did the same in Florida. But eventually went bankcrupt. Just stay away
Response from DrivewithflexSep 3, 2024
Hi Channel Perez, we are a fully digital car buying experience, and while we understand your concerns, your lack of qualifications doesn’t support labeling us as fraudulent. Once approved, you'll receive an account and a toll-free number for customer support.
Clifton A.
Scam same thing happened with me $30 charge my account and no contact do not use this company there is a flex lease website but it's not this one with the rainbow logo.
Response from DrivewithflexAug 31, 2024
Hello, Clifton. We couldn't find your information in our customer database. It seems that some customers are confusing us with another car company called Flex.
Pierce W.
Scammers , fake everything
Response from DrivewithflexAug 31, 2024
Hello Mr. Pierce Webb unfortunately, after checking our database, we were unable to find any record of you as a customer.