DriveSafe Driving SchoolsReviews of drivesafecolorado.com

Response from DriveSafe Driving SchoolsSep 22, 2022

Hi Kyle, thank you for sharing your feedback, and we apologize for the frustration in your past experience. Our developer has since fixed the online system to ensure these problems don’t persist. Additionally, we removed you from our mailing list. Congrats on your daughter finishing the program and getting her license. We wish you both a lifetime of safe driving!

Response from DriveSafe Driving SchoolsSep 23, 2022

Hi Shemal, thank you for sharing your feedback. In order to provide our customers a top quality service, we understand that driver’s education can be costly. For those that may not have the flexibility to afford our packages at their upfront cost, we do offer a payment program that enables customers to pay for their packages in three equal payments over the course of three months. If you haven't already purchased and you’re interested in exploring this option please reach out to [email protected] with the subject line: [TrustPilot + Your Name + Payment Program] We're here to help. Thanks!

Response from DriveSafe Driving SchoolsSep 22, 2022

Thank you for your feedback. We are working hard to address the rising demand for driver’s education. We have hiring and recruitment efforts in place on an ongoing basis to try and fill the positions for driving instructors and staff, so we can service as much of our community as possible. As you can imagine, we are equally frustrated that we cannot service everyone at once, but do apologize that you were not able to get in touch with us. We do have occasional openings, due to various changes, schedule shifts, or instructor availability, so please reach out to [email protected] with the subject line: [TrustPilot + Your Name + Scheduling Issue ] to see how we might be able to help you sooner. Thank you for your patience!

Response from DriveSafe Driving SchoolsNov 18, 2021

Krista, thank you for your feedback. As the largest and most trusted driving school in Colorado, we are committed to continually improving our services. Your student completed the 4-hour Driver Awareness class which is a highly condensed preparation course approved by the State for students over 15 years and 6 months of age. We provide all of our Driver Awareness students a notetaker to help them learn the important information for safe driving during the class and be more prepared to pass the permit test. Under State law, a student can get 20% of the answers wrong and still pass the test. Your student exceeded that number and may have been tired after a long day of school. He was offered a retest since he was authorized to take it under State law and he declined. Your payment for the course includes up to 4 attempts to pass the test and is a great value for families. When you called our night staff member to reschedule you were offered 4 options to retest in the next 7 days including an option that specifically met your requirements. There is no driving school in Colorado that offers families and students as much flexibility as our company with our offices open 7 days per week. We recognize the pressures and frustrations on our families and work hard to help each student become a safe driver for life. We wish you and your son a lifetime of safe driving.

Response from DriveSafe Driving SchoolsAug 9, 2021

Jamie thank you for your feedback. DriveSafe is a continuous learning organization and we work to improve our services every day. DriveSafe trains over a thousand students each year in our Defensive Skills Day program without incident. While most students take this program while on a permit some, like your son, are licensed drivers. Your son's incident, while unfortunate, highlights the need for all drivers to get behind the wheel only when emotionally and physically prepared to drive responsibly. DriveSafe acts in good faith with our families and has done so in offering to work with you.