DriveSafe Driving SchoolsReviews of drivesafecolorado.com

The system is poorly made. Had multiple issues causing many inconveniences these problems should be fixed.

I went to the DriveSafe Driving Schools website last night to schedule my teens drive test. There was an option to pay, and because this is different than how I obtained my license years ago, I submitted payment for his drive test. I was expecting to be able to schedule his test myself online since I had just submitted payment, however, after my payment was submitted a screen came up instructing me to call their number to schedule the drive test at my convenience. Keep in mind, that nowhere on this company’s website is there any information or mention of No Refunds if you cancel. Seeing that they have a location close to where I live, I tried to schedule at that location this morning only to be told that the earliest date to test there was November 22nd, and that the Arvada location and Wheat Ridge location were experiencing staffing issues. I was encouraged instead to schedule up in Westminster at 120th and Huron and was told they have a lot more availability. I went ahead and scheduled my teen for a drive test for afterschool on Halloween. My teen found another testing location through another company that is closer to us and asked me to contact them to see if they had anything open prior to Halloween. Well, they did. I called DriveSafe Driving Schools and informed the gentleman that I spoke with that I wanted to cancel the drive test for Halloween, and I then inquired about obtaining a refund. He informed me that the person I spoke to when scheduling the test should have informed me that they do not give refunds, but that the credit is good for up to 2 years in the event my teen fails and needs to re-test. That’s an ironic statement to make. However, after reading the reviews on this location it is no longer that ironic. My advice to any parent or guardian looking to schedule their teen for a drive test, call first, and ask about their refund policy. Life happens, things come up and a company that is so rigid and lacks flexibility and understanding isn’t a company you want to give your business or hard-earned money to. I would advise that you call around other schools and unless you are desperate, stay far away form DriveSafe Driving Schools – Westminster location. There are a lot of other schools in the metro area. Again, only go here if you are desperate. Since my teens drive test was scheduled for this location and your people didn’t inform me of your “No Refund” policy that is conveniently NOT listed on your website, therefore your dishonest business practices have earned your organization this review. To every parent or guardian who reads it, you’re welcome!

It is bad enough we have to pay for this but the customer service is HORRIBLE, they will hang up on you if they don't like what you are saying then call back and pretend they got disconnected then hang up AGAIN. We can't even keep a class scheduled. Our son is turning 16 before he gets his driving classes done. If there is an alternative, USE IT. DO NOT WASTE money here. I have a right to be frustrated, they provide a bad service. The drive time they provide does not even give good experience. They do not give what they promise.

Almost $1k later for classes, only for our kid to fail twice by boomer instructors. Now each re-test is $100!!!. Seems to me like the agenda to fail new drivers is real. Based off other reviews, the same result! Spare yourself the headache and stay clear of this place. It means something when the younger instructors are leaving because they see through the BS of this organization.

Go anywhere else if possible, unless you like paying hidden fees for everything. I had two of my four kids in this program, and I'll be putting their siblings in a different school. I've paid three times now for a defensive driving class that no one has used. I finally tried to cancel it, and then I was told that I had to pay an extra $60 or else my daughter could not get her license. I'm done with these people.

DriveSafe is so inconsistent. My older daughter had a great experience with her driving test. She passed the driver's test on her second try. Both test times the driving instructor provided a grid sheet that clearly showed where she lost points and what she did well. Expectations were clear, the instructor was respectful, and my daughter took the feedback and improved. Such a positive experience! Fast forward two years. The price for a test has increased while the quality of the experience has gone down. My other daughter had a disrespectful instructor who made her cry and rushed her when she was confused about the gear shift at the start of the test. He failed her without any clear feedback (just some phrases underlined on a safe driving practices handout). What happened to a clear chart with point spreads and suggested improvements. What a terrible experience! I have two more children to get through driver's education and testing. I am considering other options. However, DriveSafe has a monopoly. They have not reached out to me to answer my questions. I am so disappointed!

This place is a scam! Paid to take a driver's test and no one was there! Waited 45 min because their office had a sign that said instructors might be out on another test. Called the three times, but of course it's to a central call center, not the actual office and when given the office extension no one was in the office so went straight to voicemail. After 45 min we decide to leave and call one last time to try to reschedule and they say that is not company policy and we have to rebook with no refund!

Sorry CO! This company and its monopoly in the CO area is appalling. Is this why there are so many terrible drivers in this state? After having a daughter and two nieces go through this program, there is a major issue with this gem having the only market share for instruction. The system fails only at the most convenient times. Like dmv test day, so they all , at different times, couldn’t test on their days. Who do you get to share your concerns with? Nobody, because they don’t have to care. They have this contract on CO no matter what. Now after being behind one of their cars with an instructor and student in it, I am more worried about what is being taught. Not only was the student going an unsafe speed of 25 in a 40. They had instructions to get in the left/passing lane to keep up this jam in traffic. Please do something about this CO, you are creating terrible drivers. Plus this monopoly is not what this capitalist society wants or needs. Glad we moved to AL and lost all the fees we had to pay in as well, no refunds btw. Well, at least I can rest knowing my daughters will grow up as sensible, well trained drivers. Being they didn’t have to finish learning bad habits to appease a terrible choice in systems.