Khalid S.
I had a very disappointing experience…
I had a very disappointing experience with Driveo when I tried to sell them my truck. Driveo initially offered me $17,000. I also received an offer from Carvana for $17,400, and Driveo told me they would match Carvana’s offer. Driveo sent an inspector to inspect my truck and told me I would receive their offer before the end of the day. I never received it. Four days later, I received an email from Driveo saying they were ready to buy my truck and asking me to schedule an appointment. I contacted the inspector and told him that I was still waiting for the offer. He then told me the offer was $14,250. I immediately rejected it. He apologized and said he had made a mistake and that the offer was actually $15,250. I rejected that as well. Then, within approximately 30 minutes of texting, the offer changed again to $16,000. The next day, I asked what their final and confirmed offer was. I was told $15,650. So, after initially offering $17,000 and telling me they would match Carvana’s $17,400 offer, the numbers kept changing: $14,250 → $15,250 → $16,000 → $15,650. This was extremely frustrating and, in my experience, felt like a game rather than a straightforward vehicle-buying process. I wasted several days dealing with changing offers and inconsistent communication. I would not recommend Driveo to anyone looking for a straightforward and transparent offer for their vehicle. inspector name is philip .




