John F.
The transaction was very responsive and…
The transaction was very responsive and effort effortless. I wouldn’t hesitate to do it again.

Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 246 reviews with 5 stars · Clear filters
John F.
The transaction was very responsive and effort effortless. I wouldn’t hesitate to do it again.
JASON
Overall experience was a little confusing at times, mostly due to some technical issues.. But once those were out of our way the experience was great.. My assigned agent handling the transaction "Alley" was very helpful and always responded when questions arose. Which made things a lot less confusing. It took about a month from the time of purchase to time my vehicle was delivered, which I thought would take much longer, considering the vehicle was 1100 miles away.
Joseph A.
Uncomplicated throughout the complete process and worry free.
Reid
Very easy to make contact when I had questions about anything related to the purchase and transportation of my vehicle. I was hesitant at first purchasing a car online. Everything went very well. Much better than I could have imagined Thank you!
Mike
All questions were answered quickly. My time spent with caramel was a pleasure
Janie H.
Caesar was fabulous and invested in what I needed to happen. I am grateful that we had the opportunity to connect and work together. Caramel did a nice job and supported me through the process. Would be great to have them share about the process at our A.R.F! 2027 Accessibility Resource Fair on April 24, 2027 at Pasadena City Hall
Doc P.
Service delivery as promised. Most of all simple plain English directions without the typical gobbledegook. Prompt responses makes transacting pleasant and easy.
Margie W.
I have purchased two cars from EBay and couldn’t be happier! Initially, this was a little outside my comfort zone but I took the risk and bought the best car I have ever owned. A Lexus 350. Lower miles than anything at the dealership and thousands of dollars less money on EBay. The process of purchasing the second car was easy. They have the system seamlessly set up which makes it simple to do. My only caution is to watch for and READ any documents pertaining to the Warranty. Make sure it is exactly what you want (or don’t want) before signing Warranty documents. Highly recommend as the largest car dealership in the United States!