Dmitry V.
Excellent service
Excellent service. I was followed up with and guided through selling my car.

Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingCars & Trucks · Centralia, Missouri
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Showing 246 reviews with 5 stars · Clear filters
Dmitry V.
Excellent service. I was followed up with and guided through selling my car.
Jonathan M.
Really great experience. Was skeptical at first, however, Alex with eBay, and the whole process with Caramel turned out really well. I'm happy with my purchase and would do it again.
carlos S.
Very smooth transaction, Alex nelson walked me through everything very satisfied. We'll do business again A+
Thomas P.
Dealing with Alex was great, he kept me informed and explained how the secure purchase worked. My first time using this system, but you can believe I will use this service again. Thank you
Steve A.
Very convenient and easy transaction. Takes all the risk out of the sale.
Brian D.
I'm a retail used car dealer using Carmel through eBay's Secure Purchase program. This was our first transaction with them, so the process was entirely unfamiliar and I was honestly hesitant about the whole process since we have been used to retailing off eBay our own way for 10+ years. After a few initial hiccups during the initial setup process, everything ended up smooth. Alex Nelson helped me through the process and was available and responsive to my questions, providing quick answers and updates, and ensured we received our funding for the purchase. I think there could be a little more smoothness on the buyer/customer side from what I heard from our purchaser, but I'm sure this will be worked through. Thanks again, Alex, for being helpful and reassuring us through this sale!
customer
Great CSR. Eased me through the process.
Mark
My Caramel experience is not over yet, but my customer support rep (Taylor) was very responsive, understood the issue that was holding up the process through eBay and quickly contacted other parties to get a resolution. My purchase is back on track. So far, so good; customer service has been great.