Srikant M.
Five star experience!!!!
Clear communication and explanation of process. Riley was really easy to interact with and had a laid out the process very clearly. He also helped secure the loan in a timely manner. Five star experience.

Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 246 reviews with 5 stars · Clear filters
Srikant M.
Clear communication and explanation of process. Riley was really easy to interact with and had a laid out the process very clearly. He also helped secure the loan in a timely manner. Five star experience.
Nicci S.
I purchased a vehicle online and Riley from Caramel couldn’t have made the transaction any easier. I was pleasantly surprised at how organized all files sent to sign were and how easy it was to wire the down payment. Very organized and professional. Riley was extremely patient with me and my anxiety….. i’ve never purchased a car online, let alone site unseen, and the dealership that I worked with and Caramel both put me at ease and made me feel like I was dealing with brothers and family members not thirsty, car salesman or companies that are trying to rob you in someway, shape or form and or steal your identity. Riley has been in contact with me every step of the way since the first moment we spoke on the phone he’s explained & answered any question I have had with nothing but kindness & patience. I really truly appreciate transparency and professional kindness when I’m doing business with someone, especially over the phone. I highly recommend Caramel and would do business with them again!! If you’re a person with trust issues or are feeling any type of nervousness by doing business with a company over the phone this is not the company to worry about. They are trustworthy and I would definitely do business with them again, Happily!! Thanks Riley, you are awesome!!!
Christian H.
Everything went well......a special thanks to Chase! (he held my hand through the whole process.)
Brian D.
Easy to work with
Marc K.
Very good service. Made the process easier to navigate and automated the paperwork
farokh J.
Emily was great, very helpful, very nice.
Benjamin W.
It was a very smooth transaction dealing with caramel and the buyer
JF
Super impressed with how quick the process was completed from start to finish. Would not hesitate to use Caramel again for another loan.