Drive CaramelReviews of drivecaramel.com

Explain and guidance

Excellent service, Stephanie was awesome and helped every step of the way!!This is the only way to go buying a car on eBay!!

I wasn't sure how the Caramel system actually processed payment, but Ariana explained the procedures and the reasons for security benefits. Also Devin helped as well with the end process.

Collin was so very helpful, courteous and professional. He took the time to sit with us on the phone and walk us through all the hard stuff ty so much and god bless

The lady spoke clear and with volume I could hear and was the nicest most patient lady ever Dave

Caramel are good, They pick up the phone fast, and there staff know what they're doing.. I dealt with Taylor & Daniel. Both of them were really good

Well eBay motors was confusing and not very clear but these people were so helpful. So really all my feedback is about eBay motors. They need to let the seller know a picture of the VIN on the car is needed. The car happened to be at a different location than I was at so I had to travel there to go get that. Then it was not clear how the pick up was going to work. The buyer said all he had to do was click that he picked it up. On my end it says the order is complete but then later on I noticed it also said I needed to scan the buyer code. So it should not say the order was complete it should say the next step is to do this.

Ran into problems with the Secure Pay software. Adam fron eBay Motors proactively intervened and solved the problem quickly. Superb customer service and leadership on his part - outstanding!