Reed
Booked service, no one available
When I booked the service, I selected a specific time for the booking. I was told that I would be assigned a nurse and they would get to our location by the set time. Instead, there was no one assigned and I didn't hear anything from dispatch until after the scheduled time. Ten minutes after our nurse was supposed to arrive, I called dispatch and they told me that there wasn't anyone available. Extremely unprofessional and poor service. If you don't have someone available, you need to let your customer know ASAP so they can book a different service.
Response from driphydration.comJul 18, 2025
Hi Reed, We’re sorry to hear about this and are looking into it now. We’ve reached out directly to follow up. —Drip Hydration Team



