drinkbranders.com Reviews | Read Customer Reviews of drinkbranders.com

drinkbranders.com Reviews | Read Customer Reviews of drinkbranders.com

drinkbranders.com reviews

Showing 12 reviews with 4 stars · Clear filters

Paul
Oct 13, 2021
Happy thus far
So far, I received my 72 custom made cups in the timeline that was promised. I am pleased with the product. Only reason for 4 stars is I want to see how well the cups hold up over time. Overall, very pleased with the product, the customer service, and the timely interaction.
Response from drinkbranders.comOct 26, 2021
Thank you for your review, Paul! We are happy to hear that everything was as promised :-) Serving our customers well is very important to us. If you feel we deserve that extra star after you've had time to test out your product, it would mean a lot to us! Thank you so much again for your business and we hope to work with you in the future. Take care!
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Brian
Oct 5, 2021
Product looks great
Product looks great. Very pleased with the end product. Gave a four star instead of five star as the selection of product was limited to supply issues from Manufacturer, I know this is out of Drinkbranders control.
Response from drinkbranders.comOct 26, 2021
Thank you for your review, Brian! We are so happy to hear that you are pleased with the end product and I trust you were served well as that is top priority :-) You are correct that we unfortunately cannot control the supply issues happening all over the nation. No one is more concerned about that than us, as Covid has not been kind to our business. These reviews affect us greatly and if you feel we deserve that extra star based on the things that we CAN control, it would really mean a lot. We sincerely appreciate you and your business regardless, and hope to have the chance to serve you again in the future!
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Wes
Jul 20, 2021
Hello,
Hello, We loved working with y'all. The only frustrating part was actually trying to order. Due to the limited global stock, our options were limited. However, even after picking different options for a second round, we were told we had to yet again pick other options. So, the bottles we got weren't our top picks, but they look good nonetheless. -Wes
Response from drinkbranders.comJul 20, 2021
Thank you for your order, Wes! We are as frustrated as you with stock. Unfortunately, the pandemic has not been kind to many industries and this is something out of our control. We are very much looking forward to more ‘business as usual’ ASAP. We appreciate your business very much!
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Philip
Jun 24, 2021
happy with the order
happy with the order, logo looks great. I held back a star because the order shipped a couple days late, and you were out of stock of my favorite color choice. We changed the order due to the lack of inventory so that I could have the product for my busy season. When we did this, somehow my lid selections weren’t the same as my order. I would have preferred to have a variety of lid colors.
Response from drinkbranders.comSep 9, 2021
Thank you for your review, Philip! Sorry we didn't have your favorite color and that shipping was delayed a couple of days. Covid has unfortunately proven to be a huge pain in the bum for so many industries and we are doing the best we can with what we've got right now. We will continue to be up front and serve our customers the very best that we can! Stock is finally getting better again and we'd love to continue earning your business--this time with all the fun lid colors too :-)
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