DrinkBranders has your back!We love helping people and their brands succeed in the world of promotional drinkware. We’re known for our excellent customer service with knowledgeable people you can actually talk to. We offer quality products, your own Dedicated Graphic Designer and personal Custom Drinkware Expert. We’ll guide you every step of the way, from concept to delivery.
drinkbranders.com (drinkbranders.com) has 211 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
Showing 178 reviews with 5 stars · Clear filters
Southwestern Univ. S.
Amazing product and staff! Very helpful and fast with communication.
Response from drinkbranders.comOct 4, 2021
Thank you so much for taking the time to review! We are very happy that you're happy! Looking forward to working with you again in the future :-)
Matthew
I appreciated their consistent, honest communication. Given supply issues (not a DrinkBranders issue), knowing they were willing to help was fantastic.
Response from drinkbranders.comSep 21, 2021
Thank you so much, Matthew! We really appreciate the review and especially the understanding on the things (such as stock) that are out of our control. We would love to see your final product on our FaceBook or IG page if you could share a pic :-) https://www.facebook.com/drinkbranders Thank you so much again for your order!
Machele
It's so easy to order from drinkbranders.com. If you have any questions, there is a friendly person there to help. My only contact has been through email, always timely, always helpful. Reorders are especially easy! On my initial order I was impressed by the art department's willingness and ability to "make it happen" for our design!
Response from drinkbranders.comSep 9, 2021
Thank you so much for your review, Machele! The positive feedback is not taken for granted. Making it easy and serving our customers well is really important to us. We have always felt the personal designer for each order was a great perk and are happy to hear you like that as well. We'd love to see your finished products if you wouldn't mind posting a pic or 2 to our IG or Facebook page so we can see :-)
DAVID H.
I have now placed two large orders with DrinkBranders and I have no doubt that we will continue to use them in the future. They were a pleasure to work with, they delivered our bottles on time and without any mistakes. AND the best part....you can't beat their prices. Period.
Response from drinkbranders.comSep 9, 2021
Thank you so much, David! We take pride in our competitive pricing and awesome customer service so thank you for your loyalty! We would love to see your finished product if you could to share on our Facebook or IG page :-) Thanks again!
Cat
i had some issues with my order, which were covid related, and drinkbranders post-purchase took action to make sure other customers didn't have the same experience. going to re-order from them because of this. also the best pricing for all of custom drinkwear.
Response from drinkbranders.comSep 7, 2021
Cat, Thank you so much for taking the time to review us again. Happy customers are of the utmost importance to us and we really appreciated your feedback to help us do better. We sincerely look forward to working with you again in the future. Big "thank you" again from the entire DrinkBranders Team! Hello again, Cat! We just wanted to let you know that we very much took your review to heart and while we still cannot control what's going on the current world, we did post a banner on our website letting our customers know about the stock issues and that they can call in for real-time information on items. Additionally, to ask that our customers with specific in-hands dates to let us know so we can communicate their options right away. We appreciate your feedback as well as you taking the time to share your initial experience regardless. If you would be interested in changing our review, you can do so at this link: https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review We hope to earn your business in the future as customer satisfaction is everything to us. Take care! Hello Cat, We are very sorry your experience made you feel we deserved 2 stars. Covid has been very difficult for most business, especially related to stock that is completely out of our control. With the numerous items we carry on our site, it's simply not possible to update the stock directly on our website as it is literally changing daily. Unfortunately we (and our manufacturers) are as frustrated as you with the timeliness of items being shipped. It is simply a tough time for everyone and we can only give each other some grace while we continue to serve our customers as best as we can--and that is our number one priority. We hope you'll give us a try again. Take care.
Matt
The team at Drinkbranders was friendly and responsive. We had to make changes to our design and needed to rush production to meet a deadline, and they made it all happen. And the finished product was exactly what we were looking for. A great experience all around!
Response from drinkbranders.comAug 31, 2021
Hello Matt! We really appreciate you taking the time to share your experience and are so glad it was a great one! Serving our customers an all-around high quality experience is top priority and we thank you for your order! We love to see the final products after they are in our customer's hands if you'd like to share on our Facebook or IG page :-) Thanks again!
Chris
The bottles are EXCELLENT. The artwork was true to what I sent. I'm VERY happy and will be purchasing in the future!
Response from drinkbranders.comAug 31, 2021
Hi Chris! Thank yo so much for your review! We pride ourselves in happy customers and are so glad you love your final product. We'd love to see a pic if you'd like to post on our Facebook or IG accounts :-). Looking forward to working with you again.
Catherine
Great customer service, high-quality product. Highly recommend!
Response from drinkbranders.comAug 31, 2021
Thank you very much for your review! We are so happy that you're happy and hope to work with you again soon :-) We would love to see your drinkware swag if you'd like to share a pic on our FB or IG!