Nicholas S.
Poor customer experience
DreamStyle installed seven replacement windows for us in October 2023. In February 2025, one of the windows started to leak quite badly. We contacted DreamStyle who sent a technician. He took lots of photos of the damage and accepted that there was a problem with the installation. He said that he would refer the matter to his manager, Anthony, who would be in contact with us to agree a way forward. Nothing happened, despite our attempts. We understand that private equity bought the business in 2024. Enough said.