Dreams Travel & Tours INCReviews of dreamstravelinc.com

They are running scams, double charges on the card and they pretend to be airlines directly but the charges are under different names on card statement. Do not trust them with your payment details.

Do not mention your details on there website or they will steel your money from bank account and from credit card And also they will not give you the tickets they are just looting people

Very Poor & Stressful Experience I am extremely disappointed with my experience with Dreams Tours and Travels. At the time of booking, dinner was clearly committed in all hotels. However, after reaching the first hotel, we were informed that dinner was cancelled and they were not committed to providing it. This caused a long and unnecessary argument on the very first day of our trip. Only after heavy discussion did Ms. Muskan agree to provide the dinner as originally promised. This kind of confusion should never happen during a vacation. Some tourist places were closed, and there was no prior information given to us. No alternative arrangements were suggested, which shows poor planning and lack of coordination. The cab driver, Mr. Aljas, was continuously busy chatting on WhatsApp while driving. This was unsafe and made us feel uncomfortable throughout the journey. The worst part was the houseboat stay at Dreams Maker Houseboat (deluxe houseboat). The experience was extremely bad: No proper fan or ventilation Congested bedroom Very poor cleanliness and hygiene Night stay was just at one parking place Too many mosquitoes and other bugs The so-called “deluxe” houseboat was nowhere close to deluxe standards. It was very uncomfortable and disappointing. Overall, this trip became stressful due to poor service, lack of transparency, safety concerns, and very low accommodation standards. I strongly suggest the management improve their commitments, coordination, and quality before handling future customers. Very bad experience.

Very bad very bad

This is a SORRY outfit for sure! I booked a flight from NC to NY, every time I TRIED to communicate I was given the run around. Then 24 hours before my departure I was notified my flight was cancelled!! DO YOURSELF A FAVOR, AVOID THESE PEOPLE.

This is by far the worst website for booking flights. I booked a flight to Japan back in May through Qatar Airways and Japan Airlines, nearly six months in advance, to save money. However, when I checked the booking on the Dreams app, I discovered that I had been charged for a “flexible flight option” that Qatar Airways already provides for free, and I was also charged for standard seats that are normally free with Qatar Airways. To make matters worse, my title on the ticket was incorrect. When I called Dreams to fix it, they told me they couldn’t help and that I should deal directly with the airline. I ended up paying extra fees to correct the issue myself. This feels like an outright scam, and I absolutely do not recommend using this service. On top of that, calling their customer support from abroad is extremely expensive.

Estafadores , me hicieron hacer una transferencia para unos boletos no enviaron confirmación, después salieron que los pasajes aumentaron cuando ya me habían confirmado que ya mis pasajes eran esos , que les depositara más dinero , ahora para devolver el dinero quieren que pague más dinero , son unos ladrones

I paid a deposit of £140.00 for flights flight to Cape Town after agreeing a price. The next day when I wanted to pay the remaining balance I was told the flight was no longer available (even though confirmation email said BOOKED) They had anther flight on a different date at a dearer price. I was the told that my original flight was available at at different price £125.00 each more.I was unhappy with this and asked for a refund of the £140.00 as they could not honour the agreement. After approx 30 mins of going backwards and forwards the advisor trying to make me accept the new price I asked for a refund I was told it takes weeks to get a refund as they had to contact the airline etc. When I insisted on a refund the advisor became quite aggressive and told me to send an email then just said goodbye and hung up the phone. As this payment is pending I see no reason for the company to have to contact the airline all they have to do is not request the money then no payment will be made and the money will not be taken from my account, I doubt very much they will do this. I have yet to receive anything back from the company but it is early days as this only happened today so I will see what happens. Please be aware this company cannot offer the flight prices it advertises. I will write another review as and when this matter is resolved