kevin
This bunch of thieves made me purcscammhase…
This bunch of thieves made me purchase a ticket urgently only to be told to wait four working days to receive my ticket today being a Monday I ring them they don't pick they don't communicate its Indians running this company don't not do business with them they are scammers thieves
Response from Dreams Travel & Tours INCSep 16, 2024
Hi Kevin, We are truly sorry to hear about your experience and want to clarify that providing exceptional service to all our customers is our top priority. It seems there was a misunderstanding in the process, and we sincerely apologize for any frustration caused. Our team works diligently to ensure that all bookings and inquiries are handled efficiently, and it is never our intention to delay communication. We take these claims seriously, and we would appreciate the opportunity to resolve this matter for you. Please feel free to contact our customer service directly at 1844-312-0735, and we will prioritize assisting you with your concerns. We also want to assure all customers that Dreams Travel and Tours operates with full transparency and professionalism, and we are committed to providing excellent service to clients from around the world. Thank you for bringing this to our attention, and we hope to resolve this issue promptly. Best regards, Team dreamstravelinc.com

