melissa C.
Not a great experience
The communication was good but I was under the impression I would speak to the dr so she would have the information she needed to get my appeal approved , my insurance company said they were trying g to approve medication I wasn't even interested in i wanted zepbound or monjaro they said they asked for wegovy that didnt work for me so eventually the 30 days went bye . I was definitely going to use the 49 $ credit since it wasn't approved but kept running into problems. The shipping fee was supposed to be waived but when I got back to order they let me know my membership fee had to be paid again before they could continue with order . Anyways I wasn't pleased with the experience I feel the least they could of do done was let me get my order for the process not working for me . But when I asked about this no response tho it's a weekend id still love a solution.