DrawmadeReviews of drawmade.com

Hice un pedido y jamás llegó. Escribí correos y no me contestaron por meses. Tiempo después a pasar de yo haber pagado el envío express me escribieron diciéndome que tenía que pagar 40$ de aduana. Nunca me devolvieron mi dinero ni me llegó mi paquete

I ordered something in April for mother's Day. Mother's day approached and i messaged them they said it was delayed. I Message them again later asking for how long it would be to see if I should cancel and they don't respond to my messages at that point. In June it shipped, I was trying to cancel but they magically start responding once it's shipped. Poor communication only when it's convenient to them. There's no phone I can find and the chat function doesn't work. I guess I'll see if it actually gets here.

Pacco mai arrivato e assistenza inesistente

Scam, don't order They take your money and NEVER deliver the product. Then, when you ask for a refund, they tell you they cannot provide a full refund because the product is finally "in production," but you still never receive it. Dispute the charge on your card; never trust this site.

I ordered a gift for Christmas and it shipped on Dec 6th. It is now Jan 18 and I have reached out twice. We have not received the package. Responses were automated for the most part and asking for questions I already provided answers to. And now they refuse to refund me for a package I never received. Completely unprofessional and would advise all to not use this site for anything. Disgusting.

If I could give zero stars I would. The shipping took a ridiculously long time but that’s neither here nor there. Check your sizing. If you get a small, it WILL NOT be in the shape you choose. The graphic printed onto it will be the letter, but that is it! I’m glad I added some other nicknacks to my niece’s gift but this was just blatant false advertising!

Ordered an item on 16 Nov which was a Xmas present. Website said it would take 5-12 working days to ship. It took a lot longer and item didn’t arrive until 29 Dec. Emails with customer service were met with bland, stock answers and at one point I assumed I’d been scammed. The item isn’t as big as what I ordered and quality isn’t great either. Avoid.

Purchased 2 items around 20 Nov as Christmas gifts which should be plenty of time to ship. Had zero information until 20 Dec when advised it was just being shipped and would be another 12 biz days (I.e. delivery in 2026). Despite numerous attempts to request a refund, I was given responses without any regard to the issue. At this stage, I am unsure if the items turn up at all and are a scam! Do NOT buy from this site.