DragonfundedReviews of dragonfunded.com

Response from DragonfundedJan 25, 2026

Thank you for sharing your experience. We take all feedback seriously, especially when it concerns trust and transparency. However, we would like to clarify several points to ensure the situation is presented accurately and fairly, both for you and for other traders who may read this. First, regarding service speed and operations: Our support and operational processes are structured, not evasive. While some actions involve manual verification for security and compliance reasons, this is done to protect traders and the firm. This does not mean the service is unprofessional—many prop firms rely on similar controls, especially during funded-stage transitions. Regarding the dashboard and performance tracking: Our dashboard reflects account data based on broker-side reporting and system synchronization. Temporary delays or refresh issues do not indicate manipulation or inaccuracy, and there is no evidence of incorrect performance calculation on your account. Regarding contracts, certificates, and funded confirmation: All terms, conditions, and trader obligations are clearly stated before purchase and publicly available in our Rules and FAQs. A separate “certificate” is not a requirement for a funded account to be valid, and funded access itself serves as official confirmation. Regarding the claim that the funded account was a demo account: All prop firms—including industry leaders—use simulated (demo) environments for funded trading. This is standard practice and clearly disclosed. The account is linked to your trader profile within our system and does not require individual broker-side name registration. Regarding trade interference allegations: We have reviewed this carefully. There is no evidence of manual trade placement or interference from our side. All trades recorded on your account originated from the connected trading credentials. Additionally, the 2 minutes 30 seconds rule is a clearly stated rule that applies to all traders equally. If violated—regardless of intent—the system will flag the account. This rule is standard across many prop firms and is openly published. Every prop firm enforces rules, and rule violations result in consequences. Regarding payout transparency: Payout proofs shared in our community are posted with the explicit permission of traders who received them. For privacy and legal reasons, we cannot force traders to publicly confirm payouts or disclose personal details. This does not invalidate the authenticity of payouts. Finally, regarding reputation and intent: We do not operate to deceive traders. Our rules are fair, transparent, and publicly accessible. Thousands of traders evaluate prop firms differently, and while we respect your personal experience, it does not reflect misconduct or lack of transparency on our part. We acknowledge that your experience did not meet your expectations, and we regret that. However, we also have a responsibility to correct inaccurate assumptions that could mislead others.

Response from DragonfundedJan 13, 2026

We truly understand your frustration, and we’re very sorry that this situation has taken longer than expected. Your concern is valid, and we want to be clear and transparent with you. Your case has not been ignored. It has already been escalated to the relevant technical and account teams, and it is still under active review. Some issues—especially those involving account linkage, dashboard syncing, or order verification—require internal validation across systems, which can unfortunately take more time than a “simple” request appears on the surface. That said, we acknowledge that the lack of updates has added to your frustration, and for that we sincerely apologize. We are working to improve communication so traders are not left feeling uncertain while reviews are ongoing. Please rest assured: Your issue is logged and escalated No false promises are being made Your account status and eligibility are not being dismissed We genuinely appreciate your patience and ask for a little more time while the team completes the review. As soon as there is an update, you will be informed immediately. Thank you for giving us the opportunity to address this properly.

Response from DragonfundedDec 29, 2025

Thank you for sharing your concerns with us. We understand that there has been confusion regarding the MT5 account balance and the profit target for your challenge. We sincerely apologize for any inconvenience or misunderstanding this may have caused. We want to clarify that the account balance you see ($50,000) is a standard representation used in our system for the challenge tier you selected, while the profit target ($5,000) is based on the specific terms of your purchased challenge package. We recognize that this can be confusing and appreciate your feedback. Regarding the dashboard and refund/complaint policy issues you mentioned, we truly regret that you experienced difficulties. We are continuously working to improve our systems and user experience to prevent such issues in the future. We also want to address your concern about Discord access. Temporary blocks are sometimes applied automatically for moderation reasons, but we understand how this can feel frustrating. We encourage open communication and will ensure that your concerns are reviewed appropriately. We have reviewed your case and verified the account activity. The challenge account you received was activated and used — including trades that generated approximately $70 in profit. Once an account has been accessed and traded, the refund option is no longer available according to our policy. Your claim regarding the account tier and profit target is not supported by the information on your order or the challenge rules. The configuration you received matches the product you selected at the time of purchase. If you believe otherwise, you still have not provided any valid evidence or screenshots to support your statements. Posting accusations on public channels and then refusing to submit proper proof does not help resolve the matter. Our team can only review official support requests with the required details (order ID, MT5 account number, and screenshots). If you would like us to continue the review, please send the requested documentation through the support channel. Otherwise, the case will remain closed as the account has already been used.