Alamo Drafthouse CinemaReviews of drafthouse.com

I just went to the movies with my family. Two members are in town on leave from the navy visiting us before deployment. We wanted to enjoy a great time out and I thought I'd take them to the Westminster Colorado alamo house. I bought 10 tickets! NOT knowing if someone would be 15 mins late,they wouldn't be let in. One of our family members is a 16 year old that was running late from cheer practice. When she arrived, they told her she couldn't go in. The theater had maybe 20 people total (including our party), people going in and out to the bathroom, servers RUNNING ba k and forth, servers bringing food amd drink. This poor 16 year old was STRANDED because she was dropped off. One of our party had.to also leave the movie to take her home! I'm so disgusted by the lack of compassion and empathy! How dare "you" not allow this kid into the movie. She wasn't disrupting anything and was left alone. Three of us had to go out and make her feel better, talk to the manager, who still wouldn't let her simply WALK to her seat! We even told them she was only 16 and would be left alone! How dare them! To top it all off, our server put an upside down cross on our ticket! I'm so disgusted by all this. We are very respectful, caring, helpful, people. We will not be returning. You may not care, but just us and my family are 6 different families who did regularly visit The Alamo House. We might not be a lot of people, but just the loss of us and other after I leave reviews, should cover our ticket prices. I don't want anything in return. I need you to understand what happened and what you did. How disgusting!

I was a former worker there. As a guest I’ve been waiting to make my reviews! Let’s get to it !!!! Don’t everrrrr go there when it’s packed that means other theaters are packed too with little to no staff available. The cups are dirty so are the utensils.utensils have rust and old food still on it “ oh it’s dark in theaters they won’t see it “ managers say and some servers . Theeeeee food , always cold or Luke warm so if need may just eat before you get there . If you choose to eat there just know that the kitchen staff will serve you a hot burger but your fries will be cold . Sometimes the chicken tenders are undercooked. Or how about you don’t even receive your food but being charged LOL. It really sucks there because they are understaffed and don’t give workers their breaks . They said “I’m the worst customer ever “,because I’d send my food back to be cooked to my liking .( shrugs) I’ve gotten the bug from eating there … not only me but some of the staff and two of my friends that attended had told me they got sick after eating there …. Maybe because the cooks are leaving out the food violating food codes and temperatures… yup but that’s all folks . Oh and the managers are racist …. If you’re BLACK AND LOOK BLACK as a guest you are considered to be not able to pay for your food . Be mindful when you go there the one on STATEN ISLAND.