doxoReviews of doxo.com

Response from doxoNov 15, 2022

Hello Kim, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you! Best, Lisa

Response from doxoSep 25, 2022

Hello Clifton, I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon! Best, Lisa

Response from doxoSep 16, 2022

Hello Hayden, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you! Best, Lisa

Response from doxoSep 16, 2022

Hello, I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon! Best, Lisa

Response from doxoAug 17, 2022

Hello Joel, We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account. If you'd like more information about this payment option, you can reach out to our Customer Care team on live chat at https://support.doxo.com. Thanks, Lisa

Response from doxoAug 4, 2022

Hello JP, It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you! Thanks, Lisa

Response from doxoAug 4, 2022

Hello Tamara, It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you! Thanks, Lisa

Response from doxoJul 18, 2022

Hello Bruce, We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account. If you'd like more information about this payment option, you can reach out to our Customer Care team on live chat at https://support.doxo.com. Thanks, Lisa