doxoReviews of doxo.com

4.0755 reviews
Investments & Wealth
855 106th Ave NE, Suite 100, Bellevue, Washington

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doxo

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About doxo

Pay more than 120,000 billers, use any form of payment, and get free reminders so you never forget to pay a bill.doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection.Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.

doxo (doxo.com) has 755 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: doxo.com
Website: doxo.com
Category: Investments & Wealth
Location: Bellevue, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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doxo reviews

Showing 153 reviews with 1 star · Clear filters

Jason
Jan 5, 2023
Doxo sends in your payment 2 weeks late
Thought I was paying directly to me lender. Turns out they are just a third party who forwards my payment. How do I know? My payment ended up being late since doxo sent it in 2 weeks later.
Response from doxoJan 6, 2023
Hello Jason, I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon! Best, Lisa
gail
Dec 27, 2022
Doxo failed to mail my payment in a…
Doxo failed to mail my payment in a timely manner. Then I received another bill from Quick Pass. After working with an employee of NC Quick Pass, I resolved the matter and there were no additional charges. This morning, I received a "reminder" from Doxo to pay my bill. If this company is legitimate, then it is so sad that they are so incompetent. Update: Lisa from Doxo suggested I contact customer support with Doxo. I'm sure she means well, but I am done with Doxo. I will pay Quick Pass directly from now on.
Response from doxoDec 27, 2022
Hello Gail, I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon! Best, Lisa
Jordan P.
Dec 15, 2022
This company is a scam
This company is a scam. They managed to weasel their way into my payments, and attempt to steal a fee from me. I called my doctor's office, and they had no idea about this criminal enterprise and took my payment over the phone with no fee. Weaseling your way into people's medical bills to force a fee on them is a scam, and people need to be on the lookout.
Response from doxoDec 16, 2022
Hello Jordan, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you! Best, Lisa
Bob B.
Nov 26, 2022
Bill reminders for paid up bills
I keep getting reminders for bills I do not owe anything on. I had some medical bills and I don't even know how doxo got involved. I just want them to stop sending me payment reminders that I nothing on. I am questioning whether they are trying to perpetrate a scam to try to steal money.
Response from doxoNov 27, 2022
Hello Bob, I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon! Best, Lisa
Jose
Nov 23, 2022
This company is awful
This company is awful. I never had a problem paying my bills until doxo came into the equation. They charge me monthly for a bunch of garbage and to pay my bills when I was doing that just fine without them. Even worse now they accept my money for my car payments than weeks later refund my money with no valid explanation. This has happened 3 times now and they don’t care about the late fees I get. I have sufficient funds, never cancelled so no reason why my payments should be refunded. I did the live chat with someone and that was a waste of time. Literally accomplished nothing. I had to call my loan company and pay them thru the phone to make sure they got my payment for this month and last since doxo couldn’t handle that. Honestly what am I paying you guys for??? Terrible company
Response from doxoNov 24, 2022
Hello Jose, I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon! Best, Lisa
Paul K.
Nov 21, 2022
Doxo keeps billing after loan is fulfilled
Doxo continued to draft monthly payments for a loan for five months after loan was paid off. They told me I must have accidentally told bank to continue drafting after loan was paid...In fact, doxo said they couldn't do anything about the situation "for security reasons"... pitiful response for customer service!
Response from doxoNov 22, 2022
Hello Paul, I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon! Best, Lisa
Gabby W.
Nov 18, 2022
Its a scam I payed my daughters medical…
Its a scam I payed my daughters medical bill through doxo in june and it still hasnt been paid as of today. im still receiving a bill for the amount that doxo took out of my credit card. They closed my ticket because they said it was paid. UMMM TO WHO. not on my bill.
Response from doxoNov 20, 2022
Hello Gabby, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you! Best, Lisa
Laura V.
Nov 14, 2022
this service is a scam
this service is a scam! When you try to pay a toll for EZ pass this site links you to them instead of actual EZ pass and you dont know it. This just happened to me. I didnt realize that it wasnt the actual Ezpass payment site. They charged me a fee of $4 to pay my $3.10 toll and then took 3 weeks to get the toll paid which made it late so I now have a late fee of $2.20!!! Completely ridiculous!! DONT USE THIS SERVICE EVER!!
Response from doxoNov 15, 2022
Hello Laura, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you! Best, Lisa

doxoReviews of doxo.com

About doxo

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doxoReviews of doxo.com

doxo reviews

Doxo sends in your payment 2 weeks late

Doxo failed to mail my payment in a…

This company is a scam

Bill reminders for paid up bills

This company is awful

Doxo keeps billing after loan is fulfilled

Its a scam I payed my daughters medical…

this service is a scam

About doxo

About these reviews

More in Investments & Wealth, Washington

GoodLife Home Loans

Flyhomes

Universal Funding Corporation

K2 Asset Recovery LLC

doxo reviews

Doxo sends in your payment 2 weeks late

Doxo failed to mail my payment in a…

This company is a scam

Bill reminders for paid up bills

This company is awful

Doxo keeps billing after loan is fulfilled

Its a scam I payed my daughters medical…

this service is a scam