doxoReviews of doxo.com

Response from doxoMay 22, 2023

Hello T., We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account! We also have a subscription service, doxoPLUS, which allows you to pay any number of billers without an individual fee when paying directly from your bank account. At less than $5 a month, it’s an especially good deal if you pay multiple regular bills! It also offers overdraft protection, identity theft protection, credit protection, and more key features that help you pay your bills securely and guard your financial health. If you'd like more information about either of these payment options, you can reach out to our Customer Care team at https://support.doxo.com. Thanks, Lisa

Response from doxoMay 17, 2023

Hello Mary, Thanks for writing in! Through doxo, you can pay all your bills from a single, secure account–for free when you pay via a linked bank account. No more juggling logins for different bill-pay sites—just search our directory of over 100,000 billers from all across the US. doxo also offers other services on top of free bill-pay—we offer email bill-pay reminders as well, automatic payments, a mobile app, and more. We also have a subscription, doxoPLUS, through which you can pay all your bills and access five protections of bill-pay: credit protection, private-pay protection, overdraft protection, late-fee protection, and identity theft protection. If you would like more information about doxo or doxoPLUS, our Customer Support team will be able to provide specifics for you and can be reached on live chat at https://support.doxo.com. Best, Lisa

Response from doxoApr 11, 2023

Hello X Z, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you! Best, Lisa

Response from doxoMar 31, 2023

Hello Kay, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you! Best, Lisa

Response from doxoFeb 18, 2023

Hello Leslie, I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon! Best, Lisa

Response from doxoFeb 10, 2023

Hello Ann, I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon! Best, Lisa

Response from doxoFeb 3, 2023

Hello DA, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you! Best, Lisa

Response from doxoJan 12, 2023

Hello Bonnie, I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you. doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account. If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you! Best, Lisa