Scott
Item was never delivered
Item was never delivered. Customer service kept pushing the delivery back saying that was normal. Never received the item or a refund. DO NOT USE DOXMALL!
Doxmall is listed under Auto Parts & Wheels.
Doxmall (doxmall.com) has 36 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Claim this listingAuto Parts & Wheels
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
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Auto Parts & Wheels · Orlando, Florida
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36 approved reviews, newest moderated first
Scott
Item was never delivered. Customer service kept pushing the delivery back saying that was normal. Never received the item or a refund. DO NOT USE DOXMALL!
customer
Awful company, unresponsive, wrong product, refuse a return even with proof as they just won’t respond to me. Waste of money and let down as it was a gift to someone. Do not waste your time or effort!! Worst customer service ever, I was happy just for a return and change to the correct light but can’t get hold of anyone.
John M.
I asked before I bought if they carried the correct bulb. They assured me yes. Told me what to order, sent me a link to order. We'll guess what? They don't fit my jeep. And no response. Total scam . I'll be doing a charge back.
Garry U.
Well after reading comments was worried but have to say well pleased. Items came exactly as ordered and was given tracking number which kept me informed of journey throughout. So all in all everything was fine
Ben H.
They sent me the wrong shadow lights for my truck. When I reached out they say that they don't have the actual ones I need. I then requested information on how to return them for a refund but after multiple emails they are unresponsive. These guys are a SCAM!!!
Trevor in A.
I purchased a GPS Speedometer X98 from this company. The product has never worked correctly from first opening the package. I contacted the company to get return and refund details. After answering all their questions to demonstrate the product does not function correctly, they stopped communicating. The customer service is appalling and I would recommend not to purchase from this company.
Chris L.
Do not buy anything from this company. The customer service sucks. After there lousy customer service, I requested to start a return. It's been a month, and they won't respond to me. Save your money, shop somewhere else. Nothing against China or anything, but they know nothing can happen if they don't initiate a return. They say they do returns, good luck getting your money back. It's my fault though, I knew there was a good possibility that I wouldn't be able to return the item. No matter how cool the light(s) appear, it's not worth dealing with this company. Once they have your money, you will never get it back.
Brandon
Total scam. Sent me the wrong item and will not return a email after I have emailed them several times to return the item and there isn’t a number to call I have looked and looked and found several different phone numbers for them and none are right. DO NOT BUY FROM THEM!!!!!