DOT Compliance Group, LLCReviews of dotcompliancegroup.com

Excellent customer service! As a small business, I appreciate working with Patricia Moore. She takes the time to explain what I need to remain compliant.

I would give zero stars if I could. I don’t know what’s happened to them over the past couple of years they used to be great. I can never get any assistance. They do not return calls. When I call I get disconnected. When I am lucky enough to get someone on the phone all they try to do is sell me more services That aren’t necessary.

This company is horrible -- customer service is non-existent after you pay for their service. I will never use this company again -- ever.

Lashaunda over at Dot compliance Group was very helpful this week in assisting me with all my needs

Marco has provided excellent customer service since the beginning, he provides a thorough explanation of what needs to get done if there’s an issue to be fixed with your DOT. It’s hard to find people willing to work with you and always with a great and positive attitude. Marco is sure one of a kind customer service representative. God bless you Mr. Marco, thank you for all the help you have provided! Marco me a proporcionado excelente servicio al cliente desde el principio, el explica con claridad todo lo que se tiene que hacer si hay algún cambio o problema con el DOT. Es realmente difícil encontrar a personas dispuestas de ayudar al cliente y siempre con una actitud positiva como lo hace Marco. Es usted uno en un millón Sr. Marco, gracias por toda la ayuda y excelencia que da a su cliente, Dios lo siga bendiciendo siempre!

I had the best experience ever with Charlene from the DOT, she was so kind, professional and knowledgeable, I had no issues whatsoever completing the application, she helped me through the process and eased my worries even if I asked the same question twice, she did not get annoyed and answered all my questions with kindness! Thank you, Charlene, you're the best!!

This company charged me 3 times for the same service in 2024. I called the company and informed them about it and they said no refunds. They are not affiliated with any government service. I filled a complaint with the Federal Trade commission. If you go to reviews on their website there is no "write a review button" Stay away!

They filed a UCR on our behalf without contacting anyone from the company, thereby underreporting the number of trucks AND triggering an audit!