DoseofrosesReviews of doseofroses.com

I dont understand how they have 3 stars. I never received my order snd they said they will refund its been almost a year and still nothing!! WHAT A FREAKING SCAM!!!!

Hello, I’ve contacted you several times regarding a product that I received that was very expensive and damaged with no response. Not only have I not received a response the product I was sent was very poorly constructed to cost $80 plus dollars. I’ve spent $300 with your company and to be treated in this way is very poor customer service. I have exhausted all of my options. I would not recommend ANYBODY purchasing from them. It’s a rip off. Please respond to my request and refund my money.

I ORDERED AND NEVERRR RECEIVED ANYTHING. NOTHING AT ALL. SENT 100 EMAILS AND DO RESPONSE. ALL THESE 5 STAR REVIEWS ARE CLEARLY FAKE U CAN TELL BY THE TYPING AND WORDING THAT ITS THE SAME PERSON. SERIOUSLY WE ALL NEED TO CALL BBB. IM WORKING ON TAKING LEGAL ACTION CAUSE THIS HAS GOT TO STOP ✋ 📢📢📢📢📢

Ordered in January and noted that there would be GUARANTEED Valentine's Day delivery. V-Day comes, no package. Only then does the company reach out to say they're behind schedule and won't be able to uphold that GUARANTEE. As an olive branch, do they offer people refunds or the opportunity to cancel their orders? No. Do they, at least, offer significant discounts on the orders that have already been placed (the LEAST you'd think they could do, considering many people probably ordered precisely BECAUSE of the guaranteed V-Day delivery)? No. What do they do? They give everyone a $15 discount on their next purchase. Wow. A whole $15. So generous, considering many of their items are $300+. On top of ALL of that, over the next weeks they DO NOT EVEN RESPOND to multiple emails sent simply looking for updates on the orders. Finally, on March 4th, 3 weeks after their "guaranteed" delivery date, a package arrives. Thank God, right? Nope. Open the box and find that the product has barely been secured (by just a single piece of loose-fitting foam) and has clearly traveled most of its distance sideways, upside down, and every other way but straight up. The inside of the cardboard box is no longer brown but a deep red, stained by the dyes used on the flowers that have obviously been bouncing around in it. The damage to the roses is severe: Fully half of the arrangement is now completely flattened, undoubtedly because it's been resting upside down for days. Maybe I can get a refund? NOPE. No refunds, and returns only get store credit. Also, no original shipping, or return shipping, costs are included. Not that any of that matters, though: Items are only eligible for return within 30 days of the order date. Of course, it took more than 30 days to even RECEIVE the item in the first place, so even though the package arrived today, it is already not eligible for return. Now, I'm stuck with a $200 box of roses (that do NOT, btw, have a strong, beautiful, natural scent, as advertised) that can't even be displayed because they're so smashed up. Overall, the worst experience I have ever had ordering a product online. Excessively-high prices, untrustworthy "guarantee"s, awful (basically non-existent) customer service, poor quality control, and a joke of a refund/return policy. I highly recommend you do not patronize Dose of Roses.

My boyfriend ordered the galaxy roses for me for Valentine’s Day and paid for expedited shipping to ensure that the gift would come in time for vday. Not only did his order come A WHOLE MONTH LATER (mid March), the flowers themselves were a huge disappointment. What we got were cheap synthetic shiny roses in a fancy round box. The product definitely isn’t worth the money. My bf spent over $400 for some cheap plastic roses which we aren’t able to return Bc their return policy is bs. They give you store credit which I DO NOT WANT. They’re isn’t a phone number to reach them. 🙄 DO NOT ORDER FROM DOSE OF ROSES!

I almost made a purchase with my card i just had this weird feeling to check the reviews 1st! Seemed sketchy the pictures seem so perfect....!.... but from the reviews im seeing... It seems to cheap to make $500 order i can do this at walmart or my local flower shop or even amazon if needed thank you reviewers not the fake ones below

0 stars I never received my order. I placed an order on Feb 9th, 2020 and immediately received an order confirmation. On 2/22/20 I received an email that orders were delayed because of Valentines day which I completely understand however on 3/26/20 I got an email that I have a gift card of $204.11 after logging onto my account on dose of roses website I noticed they cancelled my order which I did not request ( I am assuming the "gift card" was a credit for my cancelled order) I tried contacting customer support to request more info in regards to why my order was canceled and request a refund back to the card I used to pay for when placing my order on Feb 9th. Today is 4/1/20 and I have still not heard back from customer support in regards to why my order was cancelled and to confirm a refund. I am very disappointed after reading reviews from other customers it looks like I got scammed and will be reporting them to BBB

Ordered an Enchanted Rose from them. Money wanted. Base is uneven so it wobbles, and it has a short...any movement when it's lit and it goes out. Wrote several emails describing these issues and never got a response. Just a bunch of scheisters.