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Doseofroses (doseofroses.com) has 612 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Also known as
doseofroses.com
Website
doseofroses.com
Category
Wedding & Party
Listed on Five Star Index
2026
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Most recent review: January 2024.
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You guys keep sending me this so now I will fill it out. I paid for Valentine's day delivery and the package came literally a week after Valentine's day. When I put in a request with your customer service for a refund on the shipping, they basically told me they cannot control the shipping company which is understandable, but at least refund my shipping cost. In the end, they refund a measly $4 of shipping costs and per their words, we will refund a portion of the shipping cost. Will never use again. Horrible customer service because they were scared they were going to lose a buck instead of doing the right thing to keep a long term customer.
SS
SS
I’d give zero stars if I could as…
I’d give zero stars if I could as others have stated. Paid for VALENTINE’S DAY DELIVERY. I contacted them about the late delivery with a response which they stated the delivery date was only estimated and it would arrive on time. I responded to their email to which they literally copied and pasted their response from the first email. I tried calling multiple times during business hours with ZERO ANSWERS or communication. Only one item arrived out of two, but after. Vday. Which means they lied. One item was never shipped. The other arrived after vday. I requested a refund on the other item that still hasn’t arrived with zero response. This company is horrible. They used to be on point, but obviously they need new management and to be held accountable. Venus ET Fleur, although more expensive, delivered on their shipping promise and saved the day. I would be more understanding if these people actually communicated, answered calls, and didn’t copy and paste the same email to me again and again. This is probably one of the worst customer service experiences I’ve had in my life. Unless you pick overnight shipping(which I would’ve had I known they’d drop the ball), don’t order from
These guys. I can provide call attempts, emails, order info, as well as proof of the shipping selection I selected vs the shipping options which were available via screenshot. They spammed the living crap out of me for “vday delivery” and other nonsense as another reviewer stated, but same as them, these people dropped the ball. Rather than spamming people constantly, focus on actually getting your product out in a timely manner, fulfilling shipping dates you promise, and answering emails without copy and paste/answer phone calls rather than letting it constantly ring til the recording says we may not be open. Even though it’s during business hours. Since I’m on the east coast, 12pm is when they open. I called all times during the day without an answer.
DF
Daniel F.
If I could leave a 0 I would they’re…
If I could leave a 0 I would they’re website said order and receive by Valentine’s Day I also selected the shipping option arrive by Valentine’s Day and it showed up the day after Valentine’s Day so my wife went without flowers they only refunded me 40 percent of shipping cost
ST
Steven
NEVER AGAIN
I bought something for my wife for valentines day with over a week in advance to get it shipped out to arrive on time. I even got spammed emails from this company saying to get in orders before valentines day before its too late! What do you know? It never arrived on time and is expected to be delivered by the end of the week. Never again will I buy anything from this place, spammed me with emails and did not commit to their end of getting customers what they promised. What a shame!
LC
Luke Constantino (.
THIS PLACE IS AN AMAZING SCAM AND A RIP…
THIS PLACE IS AN AMAZING SCAM AND A RIP OFF!!!I ordered 2 enchanted roses on January 28th with rush processing and order protection. I got one rose on February 9th and the other on the 13!!! I spent $142.78 on two pieces of garbage (The product quality was below par) and they both came at different times with what was less than rush delivery. ~ I found the same of better products on Amazon for 1/2 the price!!! The customer service was just some moron "I understand your unhappiness" - Do they teach this to all can artists? It just infuriated me!!! THEY DID NOTHING. Not very business. I hope they go out of business. It's sad that, in today's word. some people can't do proper business.
VS
Victor S.
Worst experience.
I paid for rush processing and expedited 1-2 day shipping on Thursday the 3rd of February at 8:18am CT. On the 5th of February they finally purchased shipping labels but still needed to wait for it to be shipped from California. Next day I received an email to review the product 1/5 for something I don't have. After 8 days I noticed they went cheap on shipping after I paid over 619$. I now notice bad experiences being deleted on their comment section. I would now reccomend 20-50$ on flowers.
SW
Sumeng W.
They wrote the deliver address wrong
They wrote the deliver address wrong. And takes forever to respond to my inquiry (as I'm writing this review, still no response), no phone number can be reached to, only an email and a fake chat box on the website. Will not order from them again.
KC
Kevin C.
SCAM DON'T BUY
It should be a 0 star if I could. Accidently bought 2 during the sale and have been contacting their email, phone number and social media to return one. No reply for none of them. Just keep getting left on read on Facebook. Galaxy rose was average. Nothing spectacular like the picture. Seems like made out of plastic