Carlo P.
"Galaxy Roses" come warped and non-existent customer service
"Galaxy Roses" are pearlescent, but they are obviously plastic-looking. Additionally, I ordered 6 of these, and they shipped them 2 in each box, and the box is undersized, so they come in warped/crushed. I couldn't use several of them and contacted customer service 3 weeks ago and still have heard nothing. Terrible customer service, cheap product, and poor planning on their part with the packaging. If you order multiple roses, you won't get a box for each one. Way to to save a few pennies on shipping expenses while ruining the product for your customers. By the way, I left a 5-star review for their "Rose Bear" and it instantly showed-up on their site. I wrote a 2-star review for their "Galaxy Rose", and it got filtered out. It seems that they won't publish any reviews on their site that are below 4 star. Way to lie to people. Don't trust this company - BUYER BEWARE.



