DormifyReviews of dormify.com

You do not take insurance !

Don’t make the same mistake I did and buy from Dormify. I got the bundle, the quality of everything is bad, the color choices are dull for how pricey it is, nothing is soft or cozy like you would expect. it’s way overpriced. My back hurts after sleeping on their mattress. all my roommates spent way less (they bought foam mattress toppers) and their beds are so cozy they rave about it. be cautious of anything bought in a bundle because nothing beats you going out and choosing what you want and think is cozy. Plus, they won’t let me return it so now I have to sell it myself. Guys, don’t buy from Dormify!

They are crooks! Please use any other company and do not order from them. I donated my son’s rug, hamper basket bundle and nightstand on my way out of town after moving him in. The quality was horrendous. Three weeks after moving him in, we received the headboard we ordered. I called, live chatted and emailed them. It’s impossible to get in touch. They informed me that it was a “special” order and non refundable. They are scammers and so dishonest.

🚨🚨READ THE REVIEWS BEFORE ORDERING FROM THIS COMANY🚨🚨 I ordered a dresser for my daughter's dorm for Christmas and since she wasn't going to school until the following spring we unfortunately did not open the package immediately sadly (we assumed it would be a quality item, our bad) When we began to assemble the product the first thing we noticed was that the parts bad had been opened and then sealed together with tape. Upon further inspection one of the bars were also bent and one of the pieces of the back of the dresser was broken in half. It was clear to us that this had been a returned item and no one inspected it they just resold it. When I reached out and explained the situation they simply stated that there was nothing they could do since I purchased the item so long ago. I understand that there had been some time between but a good company would've have never let something like that ship out in the first place. DO NOT WASTE YOUR MONEY! Poor quality products and VERY POOR customer service.

Bought a college bundle for my son and got only 3 items of the entire bundle. Color chosen was not available but they said they had the white color option which I confirmed. But it was not sent and their customer service agent, Diane, says she can not confirm when the rest of the bundle will be shipped. And I paid for expedite delivery. At this point, I can not wait any longer and the customer agent says she must verify how to cancel my order. What a bad company service. They do not have the products and cannot cancel the order and reimburse my money? This is a US$213 order, not delivered, and with no delivery date set. No place to print a return label for items that were partially delivered? Stay away for scams like this.

Purchased a light make up mirror that did not work and had to spend days trying get a refund. This company has the worst customer service I have ever experienced. Do not purchase from this company.

What a joke of a company. Waited patiently for 7 weeks to be able to install a hutch in my daughter's dorm only to have to be told we would have to wait another month?! The preorder date literally changed 4 times. Why would a company have an item pre-ordered if they cannot control when it will be delivered? Show some respect to your customers. All senior management is shielded by the same employees that complaints would be filed against, pretty cool system for the employees. They have free reign to do and say as they please without any accountability. No phone service, only chat. Must be AI, because the "people" I spoke with know nothing about anything, for the company's sake I hope it's AI. Demanded my order be cancelled and to think this was my first of 3 kids that will be attending college. Back to the big box stores! We will never be back again and the word will be spread about Dormify's negligence and anti-customer mentality because unlike them, I do care about my fellow man. STAY FAR AWAY FROM THIS COMPANY AS THEY HAVE NO IDEA WHAT THEY ARE DOING!

This company is a scam. They never deliver half their packages and refuse to refund any $$. Poor customer service. Buyer beware