Hello. I am Rachel, owner of Door To Door Pet Delivery LLC. A woman owned and operated company. This is our fifth year in operation (2025). Serving families coast to coast. We understand how stressful sending your fur-baby off with a stranger can be. I am available before, during, and after your transport. We have done over 2000 transports and over 900 transports off this platform alone. We are dependable, love animals, and safety first.We have grown to have a reliable team of quality drivers all over the country. All of my drivers are either family, friends of family, or referred by close friends. Our drivers use their late model vehicles which are temperature controlled, so your pet is comfortable. All our drivers are background checked by CheckR. If and when we have a driver that is not 5-star worthy, we no longer will use that driver.We pride ourselves with meeting your needs and time schedules. Our goal is to help your pet get safely to his/her destination with the least amount of stress. Also, to help you, as the pet owner, to have a peace of mind while your pet goes on a mini vacation. We share GPS tracking during the trip. At stops we will update you with texts and pictures.We offer VIP private pet delivery. Your pet will be spoiled and will get extra attention. We are nationwide, with drivers always traveling across country.We are registered with USDA;Class H, Certificate under Rachel Cary.Your pet is fully insured while under our care via Lloyd's London.Having multiple drivers means we never cancel, as we can send another driver, if one gets delayed.
Door to Door Pet Delivery (doortodoorpetdelivery.com) has 68 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
doortodoorpetdelivery.com
Website
doortodoorpetdelivery.com
Category
Pet Services
Location
Lubbock, Texas
Listed on Five Star Index
2026
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The company replied to 62% of reviews.
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Most recent review: October 2026.
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Door to door pet delivery was such a life saver !!
Door to door pet delivery was such a blessing in getting our dog moved from Visalia California to Queretaro , Mexico just 2 hrs north of Mexico City they did it very timely on schedule and they were very and sweet and nice to my Dog ! Please consider using their services for a pet transport !
LO
Logan
The best puppy transport experience we could’ve asked for!
We recently used door to door pet delivery for our new puppy, and the entire experience was outstanding from start to finish. They made something we were honestly nervous about feel safe, organized, and full of care.
Communication was excellent the whole way through—we received regular updates, photos, and clear scheduling so we always knew what was happening. The vehicle was clean, temperature-controlled, and you could tell they prioritize the animals’ comfort over rushing. When our puppy arrived, he was calm, clean, and happy, not stressed or shaky like we feared he might be. You can’t fake that kind of care.
A special thank you to our driver, Rachel. She was truly the heart of this experience. From the moment she picked him up, we could tell he was in the best hands possible. She treated him like family—giving him water and potty breaks, comfort when he needed it, and gentle reassurance throughout the trip. She went above and beyond by sending photos, videos, and thoughtful check-ins along the way, which made us feel included rather than anxious. You can tell she genuinely loves what she does and cares about every animal she transports.
By the time she pulled into our driveway, our puppy hopped out happy, relaxed, and trusting—and that doesn’t just happen. That’s because of Rachel’s kindness, professionalism, and patience.
If you’re considering this company, we highly recommend them. We couldn’t be more grateful for the care, transparency, and heart they put into bringing our new family member home safely. If you’re lucky enough to get Rachel as your driver, you’re in the best hands possible.
Thank you again for making this such a positive and memorable experience. 🐾💛
JE
Jenna
This was my first time having a kitten…
This was my first time having a kitten transported, and long distance at that (Conneticut to Louisiana). As a veterinary specialist (criticalist), I know all too well how stressful long drives can be (especially for cats), and was absolutely terrified of any and all possible complications. I researched several pet transport services, but ultimatley decided to proceed with Door to Door Pet Delivery due to their extensive background and shining reviews. My experience with Door to Door Pet Delivery was exceptional. There were no issues with communication, whatsoever. During the transport, I was working (very hectic days), though anytime I would check in on how my baby was doing, I received a response within minutes. Anyone who has ever traveled long distances with cats knows just how stressful this can be (as I have previously traveled with two cats from Michigan to Louisiana), but the photos, videos, and texts during the journey clearly depicted the exceptional care and attention provided to my new kitten. Jay (driver) was phenomenal and sent multiple videos of my little boy cuddling with him (very clearly comfortable and happy), eating, using his litter box, etc. Again, long drives can be so stressful for our little fur kiddos, but Door to Door Pet Delivery made the entire process as easy as possible. Should I ever have to transport one of my pets long distance in the future, I would 1000% use Door to Door Pet Delivery! Thank you, thank you, thank you for doing an amazing job and taking such good care of our little Vernon!
TO
Tom
Our driver Thomas was great with all…
Our driver Thomas was great with all communications as was Rachel
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Susie
Professional, reliable transportation
Our driver, Monica, was great. Good communication, and a timely delivery, even with the weather being worse than we anticipated. Reasonable fee. We were very satisfied, and won't hesitate to use Door to Door Pet Delivery again if we need transport
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Andrew K.
Mark was great using him again!!
Mark was great using him again!!
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Linda
Rachel has been very helpful and…
Rachel has been very helpful and responsive to our every need. I would recommend her company to anyone.
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Susie
The service was fantastic from start to…
The service was fantastic from start to finish! Rachel was fantastic! Dawn was great, and so was Thomas!