Kaley
Very helpful and easy!
Helpful customer service from day 1. Even helped me compare prices from other company and worked with me to keep my original quote when my dates changed!
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation.In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington.Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions.Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Door to Door Storage Inc. (doortodoor.com) has 202 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Kaley
Helpful customer service from day 1. Even helped me compare prices from other company and worked with me to keep my original quote when my dates changed!
Sam
Everyone was great to work with, especially Jim South and Jose, who dropped off and picked up my container. I felt supported and aided in my move at all times.
Matt
Everything went perfect. Just as we wished it to be. It was very easy and everything was explained well. We would use them again!
Aki
The folks at Door to Door were wonderful from the first time that I called for an estimate to the timing of the drop off for my furniture. Whether I was dealing with a driver or a customer support person, I felt like I could trust them and that they would take care of my belongings.
Michael
Exactly as advertised, on time and great customer service. Door to Door was, by far, the cheapest financial option but we didn't feel as if we sacrificed any quality. If we move again they will be the first call we make.
Emmy
We had no problems scheduling the containers. Since we are in the Midwest (MI), Door to Door works with a moving company who brings the containers and the guys loads the stuff into them which really helps since they know how to maximize the space. I used them twice since I initially sent 3 containers to WA with stuff for an apartment and left the furniture and things I wanted while I was trying to sell the house. When I sold the house, I had them come again and got another 3 containers at a discounted rate since I used them for the first 3 containers. The first set of containers arrived when they said it would and they picked them up on the day they would. No problems. I am assuming the drop off and pick up of the second set of containers will go as smoothly as the first.
Edgar
They did what they said that they would do at the price that they quoted.
CTCV
I had a very good experience with them