Deb
Great Experience
They were on time, they took my calls, they sent reminder emails, they took back the locks & storage containers I didn't use and I received my credit quickly, etc. I cannot say enough good things about my experience.
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation.In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington.Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions.Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Door to Door Storage Inc. (doortodoor.com) has 202 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Deb
They were on time, they took my calls, they sent reminder emails, they took back the locks & storage containers I didn't use and I received my credit quickly, etc. I cannot say enough good things about my experience.
Chris
Delivered all of my stuff without a scratch. Great customer service all the way thru the process.
Elisa
Everyone from this company from the person who took my initial call, drop off, questions and pickup were so helpful and friendly. I would definitely use them again if I needed to move a large amount of stuff a long distance. Nothing was scratched, damaged or missing either. Everything was exactly how we packed initially!
Karen
I started with customer service who provided me with a quote/agreement. The containers were delivered and picked up in the stated time frame and trucked to our new city and stored for several weeks. A delivery date was set and they were waiting for us when we arrived. None of our furnishings were damaged. The price and customer service was exceptional. They were in contact with me the entire time. I highly recommend this company to everyone.
Ken
I can only speak for the ordering, delivery, pickup, and billing. My items are still in storage so I have not needed to visit my stuff nor have it delivered back to me yet. That said, the ordering process was easy, the pricing was competitive, the delivery guy and the pickup guy did an excellent job of navigating a difficult driveway, both drivers were very conscientious and friendly, and the billing and autopay process has worked fine. I had originally researched and then contacted two other competitors, but wasn't all that impressed. I would recommend Door to Door.
Mark
Everything perfect, dropping off, picking up, storage and delivery.
Susan
Picked up, taken to storage, and delivered to new house on schedule with great attitude!
Anais
Very professional and did it all as they promised! I would use them again!