customer
The agency staff member was extremely…
The agency staff member was extremely helpful and completed the task in a timely manner.

At Door Resources we are proud to offer quality, genuine parts at competitive prices. Family owned since 1987, we have grown to be one of the most trusted names in the industry because of our commitment to provide the best parts and services possible. Through the years we have kept the same family owned business principles that our customers know and expect. We are happy to pass on three generations worth of knowledge and experience to you. Regardless of the size and scope of your project, we have what you need for commercial, industrial and retail properties.Mission StatementOur mission is to provide the highest quality parts and services from a knowledgeable, courteous sales and service staff. It is our goal to meet or exceed our customer’s expectations. By doing this, we expect to create customers for life.
Door Resources (doorresources.com) has 769 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 37 reviews with 4 stars · Clear filters
customer
The agency staff member was extremely helpful and completed the task in a timely manner.
LISA
Friendly servicepersons. Would have given you all a 5, but one door was measured incorrectly, so there was delay in getting all of the doors replaced. Great work, though. We would use your services again.
Response from Door ResourcesDec 30, 2020
Thank you for your business, Lisa. We're glad your happy with all of your doors! Jon Graves Retail Manager A&A Safe, Lock & Door Co.
FRANTZ
Professional work, quick service only thing I don't like price was given after the service is done. The only question the Tech asked are you ready to write me a check?
Response from Door ResourcesDec 28, 2020
Thank you for choosing A&A. That is not the ideal response we would like our technicians to give our customers. I'm sorry for the miscommunication. I will make note of it. Jon Graves Retail Manager A&A Safe, Lock & Door Co.
Nafi M.
I love A&A. They are are professional, punctual and affordable.
Response from Door ResourcesSep 30, 2020
Thank you for your review! Please let us know what else we need to do to get 5 stars next time. Jon Graves Retail Manager A&A Safe, Lock & Door Co.
Wanda S.
I was told the work would be done by Friday, but the tech did not come until Monday. I had to postpone an Engine job to the next weekend. Other than that I was very happy.
Response from Door ResourcesJul 24, 2020
We apologize for the delay and we appreciate your business. Hope fully, you got your engine fixed too. Please let us know if you need anything else in the future. Jon Graves Retail Manager A&A Safe, Lock & Door Co.
Jenny P.
Excellent service so far. Job not completed yet. He has to come back with a lock. He didn't say when he'd be back??
Response from Door ResourcesMay 21, 2020
Thank you for your review! We had to order a lock to match what you already have on your home. At that point, our dispatcher would call to set up a convenient time for your next appointment. Please call me directly if you have any other issues and I will be happy to address them for you. Thank you for choosing A&A. Jon Graves Retail Manager A&A Safe, Lock & Door
Sam F.
I did not receive the first order for a component. I tracked down a phone number and called Door Resources. They responded quickly and sent me a replacement that arrived just in time.
Response from Door ResourcesJun 23, 2021
Thank you for your review. We look forward to working with you again soon. Jon Graves Retail Manager Door Resources
Jean B.
Scott was prompt and knowledgable. unfortunately he couldn't get a remote to work with my door.
Response from Door ResourcesFeb 11, 2020
Thank you for your review. Sometimes old operators do not like new remotes. Hopefully you will get lots of use out of the remotes we were able to program for you. Jon Graves Retail Manager A&A Safe, Lock & Door Co.