Door Closers USAReviews of doorclosersusa.com

READ THE RETURN policy, "all of the products listed on our website are not returnable." They won't even exchange (after offering to do so in an email) an item that was not special order. DO NOT USE THIS COMPANY!

Ordered a product from a deceptive photo. /I contacted the company how seemed helpful at first but stopped responding to questions when trying to make sure I got the correct product. The sales department sent me an email with two links for the product. One of the links would not work. I asked multiple times for the part number but was never given the number. The other link work but was the higher priced option and had items I did not need. I was charged 30% restocking fee for returning the item and not doing an exchange.

Ordered a Dorma ED250 operator. Paid for expedited shipping and it took 5 days to receive the wrong operator. Nicholas tells me they provided a comparable equal to what I ordered. I call it bait n switch. You purchase a BMW and take home a KIA. Take your business elsewhere. These on line so called companies with No Listed Phone Numbers are SCAM Artist.

Ordered part for EFCO door, it did not fit the door. The sales manager Nicolas O....says I must not have an Efco door. I then sent him a picture of the EFCO Door Badge. They have no phone number, you can not discuss the problem. Once he received the picture,....crickets. Worst Customer service ever, no tech support, nothing. Take the money and run....don't look back.....bad scene.....

This company is clown shoes. Do not buy there products. They care so little about customer service that they do not even have a phone number to call if things go wrong.

Ordered door sweep. Had to place on door but found it would not clear the floor. The sweep was never installed. I asked for a RA number to return and was told it couldn't be returned (see below response). The plastic had to be taken off to see if it was the correct item. How can you tell if a product is correct if you can't take off a tiny piece of wrapping? Will never order from them again. "Unfortunately once products are taken the plastic and or installed we cannot take the item back. For are all returns products must be in original manufacturer packaging uninstalled and unused as per our terms and conditions."

This is a scam, I made an order Dec 30th 2019 and I paid $400 never received the part ..10 days nothing no response from the seller, I called his scam number 866-232-5673 no one picking up, I opend a claim on PayPal and will get my money back, if you got a scam by this company just open a claim because this scammer now is reported to PayPal and credit card Reply to your response to my review You never sent the part, That’s a lie, and I got my money back, you never refunded me, I called PayPal and they checked your account and your Facebook reviews and they found the you are a scammer so they refunded me. My advice to you not to try make money by scamming ppl, Now is very easy to anyone got scammed by you to get refunded.

Worst checkout in town had to do it five times last time I was ready to quit.