DonorPerfectReviews of donorperfect.com

So far Jorden has been very responsive and quick to get us onboarded...I will be able to tell you more in a week or 2 when I see how well the onboarding process goes...

responsive and knowledgeable about the product

Easy service, quick response times.

Impressive platform and it sounded easy and clear. As we were signing up and reading our agreement we realized more questions were in order and PayPal, if used would have to be manually entered in to the system. This adds some cost to using Donor Perfect and another detail when clarified had to be added so our cost went up a little more. We still think we’ll benefit from your product and look forward to getting it set up.

I'm just learning the platform so this comes from that point of view. the training videos went a little to fast and were a bit too busy and seemed to be geared for children. I had to pause the video to read the content because it went so quickly. Not horrible but... Otherwise so far so good. I really appreciate the fact that you offer webinars to help newbies with the learning curve.

Donor Perfect gets the job done! We like that all our donor management is done in one place. makes things simple on the accounting side of things. Some things are a little overly complicated. Too many options, but its overall, just what we need

User-friendly and intuitive navigation to most features. Ability to upload and mass import information. Compatibility with constant contact, QuickBooks, and other platforms. Wish more features were included in basic packages like Donor Search and events management. I'd also like to see more compatible credit card swipers.

My organization had used another CRM for many years, since the late 1980s without ever updating or upgrading it. It had been state-of-the-art when we first acquired it but, as is true of some legacy software created by a large company, it was so outdated that no one used it anymore. And the annual fee had become quite expensive. As a result, we looked at more than a dozen fundraising platforms and demoed at least six different ones, including a cloud-based version of the CRM we had at the time. We chose DonorPerfect because of the simplicity of the interface and ease of use, both in inputting new information and retrieving data on reports. DP offers easy to understand on-demand videos for every aspect of its use. It also has expert facilitators for live videos and trainers providing clear, detailed instructions for organization-specific sessions. For the latter training workshops, you are provided with a video of the session and a detailed write-up of instructions. This reinforces learning for attendees and provides tailored training for the rest of team who were unable to attend. While the migration process was initially bumpy, DP assigned a dedicated staffer to work with us at no extra charge to make sure we were happy with the final result. My organization has found DP to be a good platform to allow programs to improve and create effective multichannel fundraising campaigns.